Awarding a Patient Safety Advocate

Awarding a Patient Safety Advocate.

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Laura (Laurie) Want, MSN, RN, CDE, CCRC, BC-ADM, of the MedStar Community Clinical Research Center (MCCRC) was awarded the Josie King HeRO Award, in honor of her commitment to patient safety and her part in making MedStar Health a high reliability organization.

MHRI associates were joined by Dave Mayer, MD, vice president of Quality and Safety for MedStar Health to present her the award.

The Josie King HeRO Award is given to a MedStar Health associate each quarter who has shown commitment to creating a culture where patient safety is at the forefront and can stand as an example to others as a person of positive change.

Ms. Want has been a committed member of MedStar Health for 24 years. Her work in the MCCRC is with participants of the diabetes research studies. As part of her routine with patients, she checks their feet when weighing them and noticed that one particular patient had a foot injury. Since he is diabetic, and previously had a toe amputated, this patient was at high-risk for a serious adverse event due to this injury.

“We need to look at the whole person we care for,” said Ms. Want, “and remember that they are not just our patient, they are a family member to someone who cares for them. We have a responsibility to care for them in a way that supports their total health.”

Ms. Want was able to work with the other clinicians on site, having Jean Park, MD, assess the injury and determine what the next steps should be. With Dr. Park’s assent and persuasion, the patient was seen the same day at the Georgetown Foot and Wound Center for treatment and follow-up. While this particular patient was the one saved from this potential serious event, the MCCRC has gone one step further and begun introducing a practice for all their research studies to help catch this type of issue early in the process.

Congratulations to Laurie and the MCCRC team for showing care for our patients and doing your part to advance the health and care of our community. Our high reliability processes are making MedStar not only a valuable partner to patients in the delivery of care, but also to the healthcare industry as a whole in advancing and improving health through clinical research.

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