2020 Report to the Community.
Our commitment to advancing community health.

Dear Friends and Neighbors:

Our commitment to advancing health met an unprecedented challenge in the past year, as we balanced efforts to meet the rapidly evolving needs of the COVID-19 pandemic, while continuing to anticipate and serve the non-COVID-19 healthcare needs of our communities. At MedStar Health, we pride ourselves on using the best of our minds and the best of our hearts to serve our patients across our 10 hospitals; more than 300 ambulatory, physician, and urgent care locations; and through telehealth and home care services. Through technological advancements, enhanced access options and new approaches for care delivery, we upheld our commitment to serve our communities throughout a global healthcare crisis, ensuring our patients received the care they needed in the safest possible environment.

Applying a holistic approach to health and wellness, even amidst the most challenging of times, MedStar Health aims to enhance health outcomes through better care that emphasizes prevention, builds awareness and fosters independence—especially in underserved communities adversely impacted by disease, health disparities and socioeconomic barriers to optimal health. Community education and partnerships remain critical to achieving this goal.

The 2020 Report to the Community illustrates our ongoing journey to advance health through population health programming, including Safe Streets Baltimore, which connects victims of violent crime with experienced community responders, as well as an initiative that aims to combat the opioid crisis by limiting the availability of unused prescription drugs. Innovative care options developed in response to the pandemic include virtual childbirth and infant care classes for new mothers-to-be and drive-through COVID-19 testing. Through several preventive care initiatives, including a colorectal cancer screening program, at-risk patients gain knowledge and tools that empower them to manage their own health.

We remain privileged to serve and contribute to the health and well-being of our communities. Supporting a healthier community benefits each of us, but it is also about living our promise—It’s how we treat people.

Kenneth A. Samet, FACHE
President & CEO

Stephen R.T. Evans, MD
Executive Vice President, Medical Affairs & Chief Medical Officer

Stories of Our Work in the Community

Throughout Maryland and the Washington, D.C., region, MedStar Health works with communities to increase healthcare access, provide healthcare services and health education and address social determinants of health. Our goal is to improve the health and well-being of all residents as we serve our patients, those who care for them, and our communities.

Helping to reduce violent crime in the community.
Through the Safe Streets program, MedStar Health is addressing violence in Baltimore City.
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Using avatar-enabled technology to monitor heart failure patients at home.
MedStar Health is partnering with ObEN Inc. to help patients at risk for heart failure manage their vital signs and keep track of symptoms.
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Supporting expectant and new mothers on their journey to recovery.
MedStar Health is helping expectant and new mothers who are facing extreme challenges at home to connect with the resources and support they need to stay healthy.
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Responding quickly to help a community access COVID-19 testing.
MedStar Health is “taking testing on the road,” as one of the first COVID-19 testing sites in St. Mary’s County, Maryland.
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Using technology to deliver health programs outside of the hospital.
MedStar Health is teaching patients a variety of skills–from how to manage chronic diseases to how to prepare for childbirth and breastfeeding–through virtual health education classes.
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Combating the opioid crisis through Drug Take Back Day.
MedStar Health is helping community members dispose of unwanted prescription drugs safely and anonymously through Drug Take Back Day.
Read More
Educating underserved communities about the risks of colorectal cancer.
MedStar Health is providing health education and information to underserved communities in an effort to reduce the risk of colon cancer.
Read More
Integrating crucial health services to improve health for the region’s most at-risk infants.
MedStar Health is offering mothers and babies in the most at-risk communities in Washington, D.C., easy and immediate access to a range of critical services needed to live healthier lives.
Read More

2020 Community benefit contribution:

In Fiscal Year 2020, MedStar Health contributed more than $400 million to programs and services that improve the health of our communities. The programs and services provide treatment or promote health and healing to meet an identified community need. MedStar Health is dedicated to meeting community needs through a variety of efforts, ranging from delivering community health improvement programs, providing care for those who cannot afford to pay, conducting research to advance health, and educating the next generation of health professionals.

*Includes subsidies, community health improvement services, community building activities, financial contributions, and community benefit operations.
†Includes unfunded government-sponsored programs.

Board of Directors

Rosie Allen-Herring
(Vice Chair)
President and Chief Executive Officer,
United Way of the National Capital Area
Gwendolyn E. Boyd
President,
Alabama State University (Retired)
Anthony J. Buzzelli
(Chair)
Vice Chairman,
Deloitte (Retired)
William Couper
President MidAtlantic
- Bank of America (Retired)
Leigh Ann Curl, MD
Chief of Orthopaedics,
MedStar Harbor Hospital
James A. D’Orta, MD
Chairman,
IMC, Inc.
John J. DeGioia, PhD
President,
Georgetown University
Marc N. Duber
Executive Vice President and Chief Operating Officer,
The Bernstein Companies
Eben D. Finney, III
Partner,
Brown Advisory, LLC
Thomas P. Joyce, Jr.
President and Chief Executive Officer,
Danaher Corporation
Christopher G. Kalhorn, MD, FACS, FAANS
Associate Professor of Neurosurgery and Director of Epilepsy Surgery,
Functional Neurosurgery and Pediatric Neurosurgery, MedStar Georgetown University Hospital
Vincent J. Martorana, DPM
Section Chief, Podiatric Surgery,
MedStar Franklin Square Medical Center
William J. Oetgen, MD, MBA, FACC, FACP (Past Chair)
Clinical Professor of Medicine,
Georgetown University
Robert B. Ourisman
President
of Ourisman Automotive
Gregory S. Proctor, Jr.
President and Chief Executive Officer,
G.S. Proctor & Associates, Inc.
Kenneth A. Samet, FACHE
President and Chief Executive Officer,
MedStar Health
Gary H. Tabach
Vice Chairman and Regional Managing Partner,
Deloitte (Retired)
Allen J. Taylor, MD, FACC, FAHA
Chief of Cardiology,
MedStar Heart & Vascular Institute, MedStar Georgetown University Hospital, and MedStar Washington Hospital Center

Corporate
Executives

Kenneth A. Samet, FACHE
President and CEO
Michael J. Curran
Executive Vice President
and Chief Administrative Officer
M. Joy Drass, MD
Executive Vice President
and Chief Operating Officer
Susan Eckert, RN
Senior Vice President
and Chief Nursing Officer
Stephen R. T. Evans, MD
Executive Vice President,
Medical Affairs and Chief Medical Officer
Oliver M. Johnson II
Executive Vice President
and General Counsel
Kevin P. Kowalski
Senior Vice President,
Marketing and Strategy
Jennie P. McConagha
Senior Vice President
and Chief of Staff
Susan K. Nelson
Executive Vice President
and Chief Financial Officer
Eric R. Wagner
Executive Vice President,
Insurance and Diversified Operations
Loretta Young Walker
Senior Vice President
and Chief Human Resources Officer