Individuals with faculty appointments to the MedStar Institute for Quality and Safety join a diverse community of patient safety and healthcare quality advocates and leaders to advance the MIQS mission.

Faculty come from all walks of life, using their unique backgrounds, expertise and passion for making healthcare safer, to: reduce preventable harm, improve care outcomes, advance the science of healthcare delivery, and create a culture of healthcare transparency. MIQS faculty have the opportunity to tap into the expertise of Institute colleagues as well as other core resources of the institute, to improve care, advance scholarly work, find partners for collaboration, enhance individual knowledge and skill, and pursue research funding.

To learn about the different types of MIQS Faculty appointments, as well as requirements, responsibilities, and privileges associated with MIQS faculty, please visit Join the Faculty.

Meet our MIQS faculty

Core faculty

Stephen Evans

Stephen Evans, MD

Executive Vice President, Medical Affairs, and Chief Medical Officer, MedStar Health

Dr. Evans brings strong strategic, operational, and medical leadership to MedStar Health; a $5 billion, multi-jurisdictional health system comprised of 10 hospitals and 20 other health-related businesses across Maryland and the Washington, D.C. region. In this position, Dr. Evans oversees the medical education, research, clinical quality, and risk management initiatives for the system, as well as the academic partnership with Georgetown University School of Medicine and MedStar Health’s other academic affiliations.

Bonnie Levin

Assistant Vice President, Pharmacy Service, MedStar Health

Dr. Levin leads the pharmacy enterprise’s strategy, technology, and supply chain. She co-chairs the system Pharmacy & Therapeutics Committee, 340B Steering Committee, and oversees networks of leaders, clinicians, buyers, informaticists, oncology practitioners, and medication safety pharmacists.

Nargiz Muganlinskaya, MD, MMS, FACP

Associate Program Director, MedStar Health Internal Medicine Residency

Nargiz Muganlinskaya, MD, MMS, FACP is the Associate Program Director at MedStar Health Internal Medicine Residency, Baltimore and an Assistant Professor of Medicine at Georgetown University. Her research interest focuses on clinical reasoning and diagnostic errors in medicine, innovative approach in academic and clinical medical education, and mentoring for a successful career in medicine.

Dr. Muganlinskaya is recognized for her work in clinical and educational fields. She was a recipient of the Early Career Physician award presented by American College of Physicians in 2018 and was also named Top Doc by Baltimore Magazine in the same year. She currently serves as council member at Maryland Chapter of American College of Physicians.

In her role as a medical educator, she has led and mentored numerous projects, including Nationwide Survey of Internal Medicine residencies on Faculty Development opportunities, and projects on reducing diagnostic error via educating internal medicine physicians-in-training at MedStar Health and Johns Hopkins Bayview Internal Medicine residency programs.

Dr. Muganlinskaya earned a medical degree from Azerbaijan State Medical University and a master’s degree in medical science from Saint Francis University, PA. She completed her training in Internal Medicine at MedStar Health Internal Medicine Residency.

Emilie Murray, MD, JD, MPH

Attending Physician and Patient Safety Operations Coordinator, MedStar Franklin Square Medical Center

Dr. Murray is a practicing emergency physician and is the Patient Safety Operations Coordinator in MedStar Health Quality & Safety implementing CANDOR/Go Team across MedStar North. The CANDOR/Go Team goal is to improve the interface between patient, family, provider, and health system in the setting of a serious unanticipated outcome in clinical care.

Her additional education in public health and law lends itself to a multi-faceted approach to the complexities of healthcare delivery. She is excited about furthering the MIQS mission to make healthcare more safe, compassionate, and trustworthy.

Annalisa Peterson

Annalisa Peterson, JD, MDR

Assistant Professor of Economics, Health Management Program, University of Minnesota Duluth

Annalisa Peterson is an Assistant Professor of Economics within the Healthcare Management Program at the Labovitz School of Business and Economics at the University of Minnesota Duluth, where she teaches Health Care Law and Ethics. She is also Deputy Title IX Coordinator and Associate to the Director of the University of Minnesota's Office for Equal Opportunity and Affirmative Action, where she investigates concerns of discrimination and sexual misconduct within the university.

Previously, Annalisa worked as a HealthCare Ombudsman/Mediator at Kaiser Permanente in Northern California, as a California State Long-Term Care Ombudsman in Los Angeles County, and as a Litigation Associate at Kirkland & Ellis’ Los Angeles office. Annalisa is an experienced mediator and has directed non-profit mediation programs in Illinois and Minnesota. She earned a Bachelor of Arts degree from Dartmouth College and Juris Doctor and Master of Dispute Resolution (MDR) degrees from Pepperdine University School of Law.

Annalisa's healthcare quality and safety interests include the development of systems that foster transparent and effective communication and provide meaningful, timely support for patients, families, and providers following unanticipated health outcomes or other unresolved care-related concerns.

Stephen Selinger, MD

Chairman and Director of the Department of Medicine and Director of Critical Care Services at MedStar Franklin Square Medical Center

Dr. Selinger graduated from the Johns Hopkins University School of Medicine in 1979. He did his Internal Medicine training and Pulmonary and Critical Care fellowship at the Johns Hopkins Hospital where he was subsequently Assistant Chief of Service and Faculty Member in the Pulmonary and Critical Care Division.

Dr. Selinger was the Director of the ICU and Chief of Pulmonary at Medstar Good Samaritan Hospital between 1987 and 1995. He was one of two founders of Pulmonary and Critical Care Associates of Baltimore in 1995. He has been Director of Critical Care Services at Medstar Franklin Square Medical Center since 1995, and Chairman of the Department of Medicine since July 2015.

Leigh Vinocur

Leigh Vinocur, MD

Board Certified Emergency Physician

Dr. Leigh Vinocur is a board-certified emergency physician and national spokesperson for the American College of Emergency Physicians (ACEP). She has been practicing medicine in various roles for the last 25 years as an emergency physician, a physician executive leader, and a national media medical expert. Her most recent leadership role was as the Chief Medical Director at MedStar Health Urgent Care, covering 15 urgent care clinics with over 90 providers treating over 150,000 patients throughout the Mid-Atlantic region.

Wenyi Wang

Wenyi Wang

Healthcare Data Analyst, MedStar Health

Wenyi is a Healthcare Data Analyst at Quality & Safety. She conducts statistical analysis using SAS and Tableau and supports the monthly reporting process. Previously, she worked as a Research Associate at the American College of Radiology where she provided data analysis results for three public healthcare data tools and published more than 10 peer-reviewed papers.

Wenyi earned a master’s degree in Economics with a focus on Econometrics Modeling Analysis from George Washington University and a bachelor’s degree in economics with quantitative emphasis from the University of Colorado at Boulder.

Jeanne DeCosmo

Jeanne DeCosmo

Bio coming soon

Meena Seshamani

Meena Seshamani, MD, PhD

Vice President, Clinical Care Transformation

Meena Seshamani is Vice President of Clinical Care Transformation at MedStar Health, where she leads value-based care initiatives across the 10 hospital, 300 outpatient clinic health system. Previously, she was Director of Clinical Performance Improvement at MedStar Health, where she developed the platform for and led clinical operations and quality improvements across the system.

Before coming to MedStar Health, she served as Director of the Office of Health Reform at the Department of Health and Human Services, where she drove strategy and managed the implementation of the Affordable Care Act and delivery system reform. She received her B.A. with honors, magna cum laude, in business economics from Brown University, her M.D. from the University of Pennsylvania School of Medicine, and her DPhil (PhD) in Health Economics from the University of Oxford, where she was a Marshall Scholar. She completed her residency training in Otolaryngology-Head and Neck Surgery at the Johns Hopkins University School of Medicine and practiced as a head and neck surgeon at Kaiser Permanente in San Francisco.

Karol Wicker

Karol Wicker

Sr. Director, Clinical Data & Analytics, Quality and Safety

Karol Wicker joined MedStar Health in July 2014 and is Senior Director, Clinical Data & Analytics, responsible for the overall direction and management of the data & analytics team, including strategic planning and tactical and operational processes of the unit. She oversees a team responsible for work aimed at improving clinical outcomes across the enterprise. The functions include but are not limited to: clinical data management, analysis, and reporting for both acute and non-acute entities across MedStar Health.

Prior to joining MedStar Health, Karol held various roles at the Maryland Hospital Association and its Center for Performance Sciences during her 17-year tenure, providing strategic direction, tactical oversight, management, design, and implementation of clinical performance measurement products with an emphasis on quality, productivity, and consistency. She was responsible for day-to-day resource allocation, and architecting and managing the processing, interpretation, and presentation of clinical data for hospital improvement initiatives and research projects.

In addition to her Master of Health Science in International Health and Population Policy from the Johns Hopkins University Bloomberg School of Public Health, Karol holds a Bachelor’s in Economics and is Six Sigma Green Belt certified.

Gwen Sherwood

Gwen Sherwood, PhD, RN, FAAN, ANEF

Professor Emeritus at the University of North Carolina at Chapel Hill School of Nursing

Dr. Gwen Sherwood is a Professor Emeritus at the University of North Carolina at Chapel Hill School of Nursing. She previously served as Associate Dean for Academic Affairs and inaugural Associate Dean for Global Initiatives. Long a leader in patient safety, she was Co-PI to launch QSEN, the Quality and Safety Education for Nurses project to integrate a competency model to improve patient safety.

Dr. Sherwood helped develop the first nursing graduate education on the Texas Mexico border, worked with the China Medical Board to implement the first nursing Master’s program in China, partnered with USAID-funded projects in Kazakhstan and Sakhalin, joined IntraHealth International to scale up health professions education in Kenya, and served as Visiting Professor in Thailand, China, Sweden, and Taiwan.

Widely published, she is co-editor of Quality and Safety in Nursing: A Competency Approach (translated into four languages) and three books on reflective practice. Dr. Sherwood is faculty in the Academy for Emerging Leaders in Patient Safety to transform nursing and medical students as patient safety champions, served on the National Patient Safety Foundation Research Committee, presents for the Interprofessional Education Faculty Development Conference (IPEC). Among many awards, she received a Prince Mahidol Conference International Interprofessional Education Award and Sigma’s Founders Award for Excellence in Leadership.

Associate faculty

Ryan Anderson, MD

Dr. Ryan E. Anderson is a practicing internist and the Associate Medical Director for Ambulatory Quality for MedStar Health. Dr. Anderson attended medical school at Washington University in St. Louis and completed his residency in internal medicine and primary care at Brigham and Women’s Hospital, a Harvard Medical School affiliate. He received a Master’s in Public Policy from Harvard University’s John F. Kennedy School of Government, where his thesis focused on quality measurement in health care was selected as the year’s Outstanding Policy Analysis. His interests include ambulatory quality metrics, clinical performance improvement, value-based alternative payment models, and quality improvement through patient engagement.

Tony Calabria

Tony Calabria, MA, CPHQ, CSSBB

Clinical Quality and Regulatory Programs Director, MedStar Health

Tony holds a BS is Psychology and an MA in Experimental Psychology, as well as certifications in healthcare quality (CPHQ - Certified Professional in Healthcare Quality) and Lean/Six Sigma (CSSBB - Certified Lean/Six Sigma Black Belt). He has over 15 years of experience in healthcare quality and process improvement, with expertise in data analysis, interpretation, and reporting, as well as using improvement techniques and methods such as Lean, Six Sigma, and PDSA.

As a member of the MedStar Health Quality Team for nearly 4 years, Tony has facilitated and led system-wide clinical quality improvement initiatives involving analysis and interpretation of clinical quality data, process/workflow analysis, and process redesign activities. Such initiatives include the development and implementation of a standardized mortality review process and facilitating multidisciplinary improvement teams focused on reducing hospital acquired conditions. Additionally, he serves as the subject matter expert for CMS and HSCRC Pay for Performance Programs impacting inpatient areas, such as VBP/QBR and HAC/MAHC, and other publicly available data, such as Leapfrog and CMS Star Ratings.

Tony is currently active in the Healthcare Quality Community as a board and committee member for the Maryland Association for Healthcare Quality (MAHQ) and as an instructor for the Executive Master's Program in Clinical Quality, Safety & Leadership at Georgetown University.

Tony’s goals and interests include improving the quality of care by supporting those who do the work and encourage shared learning through educational activities, research, and other methods of disseminating knowledge.

Matthew Cooper, MD

Matthew Cooper is a Professor of Surgery at Georgetown School of Medicine, the Director of Kidney and Pancreas Transplantation at the MedStar Georgetown Transplant Institute (MGTI) and the Chair of the MGUH Quality and Safety Committee of the hospital’s Board of Directors.

After receiving his medical degree from the Georgetown University School of Medicine in 1994, Dr. Cooper completed his general surgery training at the Medical College of Wisconsin followed by a fellowship in multi-organ abdominal transplantation in 2002 at the Johns Hopkins Hospital in Baltimore, MD. He joined the transplant faculty at the Johns Hopkins Hospital upon completion of his training and was appointed Surgical Director of Kidney Transplantation and Clinical Research in 2003. Dr. Cooper joined the University of Maryland in 2005 directing the kidney transplant and clinical research program until 2012, following which he assumed his current role in Washington, D.C.

Dr. Cooper is involved in transplantation activities both locally in the District and on a national basis. He is a member of the National and DC Board of Directors for the National Kidney Foundation and a member of the NKF’s National Transplant Task Force and Public Policy Committee. He has served as the chairman of the United Network of Organ Sharing’s Living Donor Committee and currently acts as the Councilor for UNOS’ Region 2.

He is a current board member for the National Kidney Registry, the American Foundation for Donation and Transplantation, the International Pancreas and Islet Cell Transplant Association, Donate Life America and the local OPO–Washington Regional Transplant Community. Dr. Cooper is the immediate past Chairman for the American Transplant Congress and a member of the planning committee for upcoming International Congress of the Transplantation Society in Seoul.

Cory Feldman, MBA, MHA

Administrator II, Department of Pathology & Laboratory Medicine, MedStar Georgetown University Hospital

Cory serves as the Regional Administrator for the MMG Pathology Southern Practice and Department of Pathology and Laboratory Medicine at MedStar Georgetown University Hospital (MGUH). He holds a Bachelor’s of Science degree in Health Services Administration from the University of Central Florida and a dual Master’s degree in both Business Administration and Healthcare Administration from Florida Atlantic University. In addition, Cory serves as a board member on the Patient Family Advisory Council for Quality and Safety (PFACQS) at MGUH and as the department’s Safety Coach. He is also an active member of the American College of Healthcare Executives. Cory prides his focus on patient safety, patient and family advocacy, and quality and performance improvement. He is actively involved with the Center for Engaging Patients as Partners and Center for Integrated Healthcare Learning.


Mary Herold

Mary Herold is a System Clinical Safety Program Operations Manager for MedStar Health Institute for Quality and Safety. Mary started her career as a bedside nurse at Georgetown University Hospital. Within 5 years, she took on the role of Assistant Nurse Manager of the Medical Intensive Care unit, after which she became the Manager of this same unit. Her passion has always been centered on safety and engaging patients and families in decision-making around care. This led her to become a Clinical Risk Manager for MedStar Georgetown University hospital. During this time, she assisted with the initiation of the Patient Family Advisory Council for Quality and Safety (PFACQS). Mary presently serves as PFACQS steering committee co-lead. Mary is currently enrolled in Executive Master's in Clinical Quality, Safety & Leadership with anticipated graduation date of May 2019.

Kelly Johnson-Arbor, MD, FACEP, FUHM, FACMT

Medical Director, Hyperbaric Medicine in the Center for Wound Healing and Hyperbaric Medicine, MedStar Georgetown University Hospital

Dr. Johnson-Arbor is board-certified in Emergency Medicine, Medical Toxicology, and Undersea and Hyperbaric Medicine through the American Board of Emergency Medicine. She completed her residency in Emergency Medicine at the University of Rochester Medical Center as well a fellowship in Medical Toxicology at the University of Connecticut.

Currently, Dr. Johnson-Arbor serves as the medical director of hyperbaric medicine at MedStar Georgetown University Hospital in Washington, DC and is co-medical director of National Capital Poison Center. Dr. Johnson-Arbor maintains medical toxicology and hyperbaric medicine clinics at MedStar Georgetown University Hospital, and regularly teaches medical toxicology and hyperbaric medicine topics to third- and fourth-year medical students, residents, and pharmacology students.

As part of her hyperbaric medicine practice, Dr. Johnson-Arbor has become interested and involved in the management of bloodless medicine patients. She has authored content for the MedStar bloodless medicine website and enjoys teaching the topic to other medical professionals. As a MIQS faculty member, Dr. Johnson-Arbor is excited to promote awareness, education, and incorporation of bloodless medicine techniques across the MedStar community and beyond.


Lynne V. Karanfil, RN, MA, CIC, FAPIC

Director, Infection Prevention, MedStar Health

Lynne V. Karanfil is the Corporate Director for Infection Prevention at MedStar Health. She facilitates strategic development of best practices of infection prevention across ten hospitals and business units including a large ambulatory practice. She is on the SHEA Awards Committee and also served APIC as President for the Greater Baltimore Chapter. She was awarded fellowship in APIC in their first cohort in 2016. In 2009, she spearheaded a mandatory influenza vaccination program among their associates and affiliated physicians and achieved a 98% vaccination rate. She was the Associate Director, Hospital Epidemiology and Infection Control at The Johns Hopkins Hospital.

Ms. Karanfil began in infection control in 1982 and has been board-certified in infection control since 1988. She has published numerous articles and book chapters and has lectured both nationally and internationally. Ms. Karanfil received her BS degree in Nursing from Wagner College and her MA degree from New York University.

Travis Mitchell

Travis Mitchell

System Clinical Safety Program Operations Manager, MedStar Health

Travis Mitchell is a System Clinical Safety Program Operations Manager for MedStar Health. In his current role, Travis leads adverse events reviews in both the ambulatory in acute care environment and collaborates with stakeholders across the system to implement meaningful and sustainable solutions.

Travis brings significant experience as a paramedic and EMS leader where he saw the value in collaborating across hierarchical boundaries to improve the quality of care. He has an MS degree in Health Administration from Virginia Commonwealth University and is currently pursuing a DrPH at Johns Hopkins Bloomberg School.

Eric Pitts

Eric Pitts, Pharm.D, MBA

Director of Pharmacy, MedStar National Rehabilitation Network

Eric has been with MedStar Health for over 10 years. He started as a nightshift pharmacist, then Sr. Clinical Pharmacist, then Pharmacy Manager, Director of Pharmacy at NRH since January 2017.

He received an undergraduate degree in Neuroscience and a master’s degree in Counseling Psychology. Prior to becoming a pharmacist, Eric had various roles counseling at-risk adolescents in a variety of settings: a juvenile detention center, in-home counseling, and in a hospital outpatient setting.

His research interests include patient safety, medication reconciliation, and hospital operations. Eric’s ultimate goal is to be a hospital administrator focusing on operations and performance improvement initiatives for a Medstar entity. Credentials: Lean Six Sigma Green Belt (2014) MBA (2013) MBA (2014). Faculty member at Howard University School of Pharmacy and University of Maryland School of Pharmacy. CPHQ (2013).

Yasmine Yusuf

Yasmin Yusuf, MHA

Administrator, Center for Patient Safety & Quality Improvement, MedStar Georgetown University Hospital

Yasmin Yusuf is Administrator for the Center for Patient Safety and Quality Improvement at MedStar Georgetown University Hospital (MGUH). She holds a BS degree in psychology and a master’s degree in Health Care Administration and Policy, with a concentration in Patient Safety and Quality from George Mason University.

In her role as Administrator, Yasmin serves as an integral part of the MGUH Go Team by conducting event reviews, strategizing action items, and sharing lessons learned from safety-related events. Yasmin assisted in the development and manages the Quality & Safety Resident Elective Rotation. Yasmin also serves as the administrative lead for the Care for the Caregiver program, Patient Communication Consult Service, and Safety Coach Program.

Additionally, Yasmin serves as the Steering Committee member of the MedStar Georgetown University Hospital Patient & Family Advisory Council for Quality & Safety (PFACQS), as well as the NICU PFACQS.

Yasmin has joined MIQS as Associate Faculty for the Center for Integrated Healthcare Learning.

David Allen

David Allen

Clinical Data & Analytics, Quality Assurance manager, MedStar Health

David has held a variety of positions in healthcare, ranging from providing direct bedside nursing care in cardiac ICU areas to running Nurse Triage call centers.

Interest in education and patient experience within healthcare started early for David and has continued through to today. He has addressed groups of all sizes, professional- and community-based, all over the country. Most recently, his work has focused on men and sexual minority members to address concerns and to provide life-balancing tools for each group.

Jen McQueeney

Jennifer McQueeney

Project Manager, MedStar Health

Jen McQueeney has 20+ years of consulting experience in various industries. Much of that time was spent as a Project Manager ensuring client satisfaction, while managing to scope, cost, and schedule. Prior to joining MedStar Health, Jen worked as a Performance Improvement Lean Facilitator at Anne Arundel Medical Center (AAMC) focused on reducing hospital denials and rolling out the Inpatient Care Model (Pilot to Program) with interdisciplinary rounding, which resulted in LOS reduction, earlier discharge time of day, improved team communication, and reduced denials. In her current role as Performance Improvement Manager for MedStar Health, she focuses on managing the Sepsis Collaborative work.

Education and Certifications:
M.Eng., Healthcare Systems Engineer, Lehigh University
BS, Industrial Engineering, Lehigh University
Masters Certificate in Project Management, George Washington University
Foundation Certificate in IT Service Management/ITIL
Certified Scrum Master (CSM)

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Mary Gruver-Byers

Bio coming soon

Lori Farmer

Lori Farmer

Director, Operational Communications

Lori is a Director of Operational Communications where she develops strategic communications regarding systemwide initiatives, including cybersecurity, associate safety, technology, compliance, and other subjects. She joined MedStar Health in 2014 after several years as a top editor of an international medical news wire service and editor of Hospitalist News and Chest Physician, multimedia clinical publications of Elsevier, Inc. and Frontline Medical News. Previously, she worked as a news editor and writer for a major U.S. news magazine as well as for newspapers.

She earned the 2016 Patient and Family HeRO Award for her dedicated efforts on behalf of a patient in need at MedStar Washington Hospital while working as an internal communicator for the entity. She has worked with storytelling in video and print to advance High Reliability Organization behavior and has applied her Safety Coach perspective to all facets of her work at MedStar. She has served as a leader on the Operational Communications team since 2017.

Lori holds a BA in journalism/management from Howard University and has also studied Spanish and deaf culture and language. She has completed certificates from Lean in Healthcare, National Incident Management System, and Healthcare Equality Index (promoting equitable and inclusive care for LGBTQ patients).

Chris Gunzel

Chris Gunzel

Associate Director, Liaison Services, MedStar Physicians' Billing Services

Chris Gunzel is a Liaison for MedStar Physicians' Billing Services. He’s worked for MedStar for 15 years with experience in multiple areas, including finance, revenue cycle, and professional billing. He earned a BS in Healthcare Administration and an MBA.

Since the inception of the local MGUH PFACQS in September, 2014, Chris has been an active Associate member, Co-Vice Chair, and Co-Chair of the group. He was recently nominated to serve a second term as Co-Vice Chair and Co-Chair. Chris loves engaging with this group on PFACQS projects, and often feels it is the most rewarding and invigorating work he’s involved with. His interests include patient and family engagement, open and honest communication, and development opportunities for leaders in patient safety

Adjunct faculty

Sarveshwari Singh

Sarveshwari Singh


Sarveshwari Singh has been working at MedStar Health in patient safety and quality improvement for the Corporate Vice President of Patient Safety and Quality Improvement and for the Assistant Vice President for education since July 2012 as a part-time employee. Since January 2016, she has transitioned to a full-time position, working as a consultant and research assistant in the same department. Sarveshwari is an Adjunct Faculty member at MIQS.

At MedStar, she has written papers on topics of patient and family engagement, high reliability, and failure to rescue. She presented a poster on the evaluation of the summer program for the Academy for Emerging Leaders in Patient Safety and presented work on rapid response systems at the MedStar PFAC meeting.

She holds an MS in physiology and biophysics from Georgetown University and a BS in biology from George Washington University. She plans on attending medical school in the future and continuing work in patient safety and quality improvement.

Lisa White

Lisa L. (Hockett) White, MS

Director, Practice Operations, Evolent Health

Lisa L. (Hockett) White, MS, has spent the bulk of her career in long-term care leadership, pharmacy, and health plan operations. An expert in issues such as transitions of care, institutional pharmacy practice, population health, and value-based care, Lisa has a particular passion for at-risk and vulnerable patients.

In all her healthcare roles, she has been successful in overlaying patient safety best practices and systems thinking to improve the performance and efficiency of clinical service lines. Most recently, Lisa redesigned and operationalized a Population Health Management program for Passport Health Plan, a non-profit Medicaid insurer in Kentucky. As a member of the Evolent Health team, she also successfully built and led the governance process for all facets of Passport Health Plan’s inaugural Value Based Care Shared Savings program, working closely with health systems and participating provider groups.

A 2013 graduate of the University of Illinois at Chicago’s Patient Safety Leadership master’s program, Lisa is a determined and vocal advocate for assessing human factors and bias in creating clinical operation service lines to better serve both providers and the patients they care for. Lisa also holds a BS in biology from Georgia State University, with a specialty in human disease. Balancing both financial drivers and clinical outcomes, Lisa uses her patient safety, quality, Six Sigma, and healthcare operations expertise to bring stakeholders together for high-quality, safe patient care.

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