Kristen Miller


Kristen is the scientific director of the MedStar Health National Center for Human Factors in Healthcare, an associate professor of emergency medicine at Georgetown University School of Medicine, affiliate faculty at Georgetown Innovation Center for Biomedical Informatics, and adjunct faculty at Catholic University Department of Biomedical Engineering. As scientific director, Kristen leads the Center’s scientific research to address occupational challenges for providers and apply novel approaches to improving patient safety and quality. Kristen is a clinically-oriented human factors researcher focusing on medical decision-making, informatics, and the assessment of medical interventions with an emphasis on usability, human error, and patient safety. Her portfolio includes federally-funded work from the National Institutes of Health (NIH), Agency for Healthcare Research and Quality (AHRQ), Office of the National Coordinator for Health Information Technology (ONC), and National Science Foundation (NSF). Her experience spans three public health degrees (Master of Science in public health and doctorate in public health from Texas A&M University and Bachelor of Arts in public health studies from Johns Hopkins University), a post-doctorate with the Department of Veterans Affairs National Center for Patient Safety, and experience with multiple healthcare systems including the Veterans Health Administration, Johns Hopkins, and Christiana Care. Kristen is an influential promoter of programs that further the careers of female professionals in research and public health and serves with Great Dames, the United Way Women’s Leadership Council, and Women in STEM (Science, Technology, Engineering, and Mathematics).