Dr. Gomes is a Research Scientist at the MedStar Health National Center for Human Factors in Healthcare. She has expertise in human factors and cognitive ergonomics and has experience applying evidence-based human factors methods to investigate complex research questions. Dr. Gomes also has experience engaging front-line staff and clinicians to apply user-centered design principles to inform the design of technologies and interfaces used in healthcare. Her expertise is in understanding how various socio-technical systems factors influence behavior and performance to design technologies to improve the quality of care and patient safety in healthcare settings. She currently supports several research projects focused on advancing patient safety and quality of care. Dr. Gomes serves as Principal Investigator on a grant funded by the Doctor’s Company Foundation focused on understanding facilitators and barriers to safe and successful referrals from telehealth to in-person care. She also supports several additional research projects focused on advancing patient safety and quality, including serving as a Co-Investigator on an Agency for Healthcare Research and Quality R01 to optimize the analysis, visualization, and application of patient safety event data. Dr. Gomes holds a PhD in Systems Engineering from the University of Virginia and received her bachelor’s and master’s degree in Industrial Engineering from Clemson University. Her doctoral work has been supported by the National Science Foundation as a part of the Graduate Research Fellowship Program and has been recognized by the Human Factors and Ergonomics Society in 2016 and 2018 for contributing to the knowledgebase of research in healthcare, perception, and performance within the human factors field.