Patient and Family Advisory Council for Quality and Safety (PFACQS)
Please consider becoming our partner for patient safety and quality.
MedStar Good Samaritan Hospital and MedStar Union Memorial Hospital are pleased to introduce the MGSH/MUMH Patient and Family Advisory Council for Quality and Safety (PFACQS). Being a provider of health care in our community for generations, MedStar Good Samaritan Hospital and MedStar Union Memorial Hospital greatly appreciate hearing from you – the patients and families who rely on us to provide safe, high quality health care. We are honored to serve and care for you and your loved ones. Your feedback helps us do our best to meet your needs and the needs of other members of our community. We are confident that our PFACQS, with its shared vision, will help to make our community even stronger and healthier. The council is composed of patients, family members or friends of patients, and community leaders, as well as healthcare professionals from MedStar Health.
Please take a moment to read more.
Community Members: You can download and print a copy here.
MedStar Associates: You can download and print a copy here.
Printed applications can be mailed to:
MedStar Good Samaritan Hospital
Attn: Ken Walsch
5601 Loch Raven Blvd
Baltimore, MD 21239
If you have additional questions, please call us at 443-444-4243.
Pastoral care, spiritual support, and religious services
Founded on Catholic values in 1968, MedStar Good Samaritan Hospital follows the Ethical and Religious Directive for Catholic Health Care Services as outlined by the United States Conference of Catholic Bishops.
Our staff chaplains are available to patients and family members of all faiths and denominations for prayer, counselling, and support.
- Chaplains available daily, between 8:30 a.m. and 4:30 p.m. On Saturdays and holidays, chaplains can be reached between 8:30 a.m. and 2:30 p.m. They are on call after-hours for emergencies.
- Chaplains provide spiritual support to members of all faiths and will help arrange a visit from your local clergy upon request.
- For prayer and private meditation, the hospital Chapel and the Frank and Etta Barrish Jewish Prayer and Meditation Room (both located on the first floor of the hospital) are open 24 hours, every day.
- Roman Catholic Mass is celebrated Monday, Wednesday and Friday at 10 a.m. and Saturday at 4 p.m. (fulfills Sunday obligation). A Protestant Service is offered on Sundays at 8 a.m. Patients need not dress in street clothes to attend services or visit the prayer room. The Chapel is also accessible by wheelchair. Mass is also broadcast on patient TV channel 12 at 10 a.m. daily and 4 p.m. on Saturdays.
- Holy Communion and the sacraments of Reconciliation and Anointing of the Sick are available upon request.
- For Jewish patients, Sabbath candles, kosher meals, and other services are available upon request.
- MedStar Good Samaritan Chapel is reserved on Fridays at 12:30 p.m. for Islamic (Juma'a) prayers. All are welcome.
Religious Televisions Programs
- Religious Programming is telecast around the clock to patient rooms on Channel 12, the Inspirational Channel. Programming includes live broadcast of Mass and other services originating from the hospital chapel and more than a thousand hours of quiet music and images for prayer and meditation.
- EWTN, a Catholic television network, can be viewed on channel 21 on patient televisions. EWTN is broadcast 24 hours a days and features Mass four times daily and various other Catholic prayers services and devotions.