Launching the HR Solution Center to Help Our Associates

Two women collaborating in an office space

As MedStar Health Research Institute continues to grow, and the needs of our associates change, we are continuing to expand how we support our associates through the human resources team. As part of building a unified system, in 2017 MedStar Health joined all human resources associates as one team for the system. This unification allows the Research Institute access to system-wide tools and resources to best benefit our associates. As we grow, we are continuing our progress towards transitioning HR from a traditional transactional function to a strategic business partner, focused on business advisory support while enhancing the efficiency of HR-related activities.                                               

As part of these system-wide tools, the myHR portal was introduced earlier this year as a one-stop resource for associates and leaders. As myHR continues to grow, we are pleased to announce a new resource for our associates beginning on July 2: the HR Solution Center.

Accessible by phone or online, the HR Solution Center will provide associates with efficient solutions to their request and questions on the following topics:

  • Pay and Compensation
    Verifications outside The Work #, PTO balances/donations, W-2 duplicates, D.C. wage notifications and MHRI timesheet notifications, direct deposit, tax updates and address changes
  • Benefits
    Password reset, enrollment assistance, benefit plan information location, associate discounts
  • myHR Portal
    Assistance with access and navigation/information location
  • Talent Manager
    System navigation, password reset, monitors and sends reminders for initial performance review completion and annual review completion

You can contact the HR Solution Center at 1-855-MSH-MyHR or [email protected].

In addition to the HR Solution Center, the Research Institute continues to be supported by our team of HR professionals: Haley Call, HR Generalist; Latiesha Omonijo, HR Business Partner; Susanne Selzer, Talent Acquisition; and Melissa (Mel) Goodrich, Corporate Director of Human Resources. If you have any questions, please contact the MHRI HR team.