MedStar Researchers Publish Cutting-Edge Findings on Electronic Health Record Usability Issues

In a first-of-its-kind study, researchers from the MedStar Health National Center for Human Factors in Healthcare found that specific types of electronic health record (EHR) usability issues are associated with a range of potentially serious patient safety events, leading to patient harm.

Published in the Journal of the American Medical Association, the study identified EHR reports that explicitly mentioned one of the top-five EHR vendors (by market share) and reportedly resulted in patient harm. The analysis identified a) if a usability issue was involved, and if so, what it was, and b) the clinical process that was involved in the safety event.

The study’s lead author is Jessica Howe, MA, with coauthors Katharine Adams and A. Zachary Hettinger, MD, MS. Raj Ratwani, PhD, is the senior author for this research.




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