We thank you for giving us the privilege to care for you, and we will honor that privilege through an understanding that we are visitors in your lives. Our goal is to create a care environment that encourages the transparent exchange of information between patients, families and caregivers around all aspects of care. To nurture this patient-centered care environment we:
- Welcome meaningful conversations around informed consent and shared decision-making, as we want to provide care that is tailored to your needs.
- Need to understand what your values, preferences and goals are for your care.
- Want to know if we are doing enough to include you in your experience of care—your feedback is an integral piece of this partnership.
- Enlisted the guidance of our Patient & Family Advisory Council for Quality & Safety, and will invite additional patients and families into our system-wide strategic planning moving forward.