Enroll in The MedStar Health Patient Portal

The following hospitals are participating in The MedStar Health Patient Portal:

MedStar Georgetown University Hospital
MedStar Good Samaritan Hospital
MedStar Franklin Square Medical Center
MedStar Harbor Hospital
MedStar National Rehabilitation Network
MedStar Union Memorial Hospital
MedStar Washington Hospital Center

The MedStar Health Patient Portal uses highly secure, built-in 128 secure-socket layer encryption technology with no caching to automatically encrypt your session. In regard to email, unlike conventional email, all The MedStar Health Patient Portal messaging is done while you are securely logged into our website to protect the privacy and confidentiality of personal information that is transmitted. Also, unlike conventional email, which relies on multiple file servers distributed across the Internet, The MedStar Health Patient Portal uses a centrally-managed, internal secure database which ensures that messages cannot be intercepted, deleted, copied, or altered in any way.

In addition, you create your own username, password, and secret questions. All medical information is stored safely behind the MedStar firewall. Only you, your healthcare providers, and their authorized staff can read your The MedStar Health Patient Portal messages. For further information, click on the Privacy Policy link at the bottom of any page after you log on.

MedStar Health is dedicated to helping improve your overall health care experience by providing convenient, streamlined resources to help you better manage your health. We now offer the ability for you to securely connect some of the health management apps you may use (i.e. fitness trackers, dietary trackers, etc.) to your health record.
Once we receive your request, MedStar Health will work with the appropriate vendors to determine if they meet the technical requirements in order to establish a secure connection.

Parents/legal guardians may request "proxy access" to the medical records of their children. At age 13 most medical information will be blocked. However, parents will still have access to immunization records and may make requests on behalf of a minor patient. Proxy access must be requested and applied for in person.

Option 1: e-mail invitation

1. During registration, you were asked about your interest in the The MedStar Health Patient Portal. If you provided your email address an invitation has already been sent to you.

2. Follow the email instructions to enroll. You will need:

• First and last name
• Date of birth
• Patient ID – Your unique patient ID can be found on page one of your visit or discharge summary

Option 2: Self Enrollment

1. Go to The MedStar Health Patient Portal

2. Click Enroll Now

• First and last name
• Date of birth
• Patient ID – Your unique patient ID can be found on page one of your visit or discharge summary

No, The MedStar Health Patient Portal is free to all MedStar patients.

There is a link provided for lost passwords. The options will require you to provide an additional security answer in order to recover your password. If you have questions or need assistance creating or accessing your account, please contact  The MedStar Health Patient Portal support toll free at 1-877-745-5656.

There is a link provided for lost passwords. The options will require you to provide an additional security answer in order to recover your password. If you have questions or need assistance creating or accessing your account, please contact The MedStar Health Patient Portal support toll free at 1-877-745-5656.

Accounts can be established for anyone age 18 or older who is a patient at a participating MedStar facility or provider.