Care when and where you need it.

Primary Care


Our compassionate primary care team is available for in-person appointments and video visits.

Urgent Care


Our convenient urgent care centers offer extended hours and online check-in. MedStar eVisit is also available.

Connect with a trusted MedStar Health medical care provider.


Find the best care for you and your family. From primary to urgent care, from in-person to virtual, we’re here when and where you need us.


Your safety is our priority. Click here to learn more about our safety practices.

We're here for you and your family.

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As the region's largest healthcare system, MedStar Health provides you with comprehensive and convenient care.

Primary care: how to make an appointment.


Find a primary care physician who's caring, thorough, and collaborative in their approach to health care.

Primary care: what to expect.

  • Services provided

    • Injury and illness: Cold or flu symptoms, back or knee pain, urinary tract infection or yeast infection, STDs, mild to moderate asthma, migraine headache, concussion
    • Adult care: High blood pressure, diabetes, high cholesterol, depression or anxiety, birth control, weight loss, smoking cessation, cancer screening
    • Pediatric care: Routine well visits, asthma management, behavior concerns, attention deficit hyperactivity disorder (ADHD) management
    • On-site testing (availability varies by location): Urinary tract infection, pregnancy, rapid strep, flu, COVID-19 (for patients having surgery or a procedure)
    • Lab testing: Blood, tissue and other fluids; referral to a radiology facility for X-ray, ultrasound or other radiology testing
  • Benefits to choosing MedStar Health primary care providers

    With convenient locations near you and appointments that are often the same day, primary care from the region’s largest healthcare system is accessible for everyone.

    • Expert, compassionate care for individuals and families.
    • Coordinated care among thousands of expert MedStar Health specialists to support your treatment and care plan.
    • Partner in prevention to keep you healthy even when you’re not sick.
    • Tests and screenings to keep you healthy, and identify health concerns in the long-term.
    • Sick care with flexible scheduling that’s there when you need it most.
    • Patient portal to directly communicate with your doctor about appointments, prescriptions, and more.
  • Before and after your visit

    Q: Are your offices open?

    A: We are open for in-person visits. Please review our health and safety procedures before your appointment.

    Q: Are video visits available?

    A: Yes. While not all medical care can occur through a video visit, your MedStar Health provider can schedule a video visit to talk to you about your care and help you determine if you should come into the office. Please call your provider’s office to see if a video visit is right for you.

    Q: What is the face mask policy for patients?

    A: The Centers for Disease Control and Prevention (CDC) issued new COVID-19 guidance recommending the use of face masks in public spaces. Face masks are required for everyone, regardless of symptoms.

    Q: Will the provider have access to my electronic health record?

    A: If you are a previous MedStar Health patient, a summary of your previous visit(s) will be accessible to the provider. Prior to seeing a provider, you will be able to communicate the reason for your visit.

"This office is wonderful. I have been coming to the same practice for years and have never had any problems. Please continue what you are doing. Your customer service is awesome!"

- MedStar Health Patient

Urgent care.

(in-person or telehealth)

  • Find a location for in person care

  • Urgent care through telehealth

    Connect to 24/7 care from your device with MedStar eVisit.
  • Insurance Accepted

    Insurance Participation:

    MedStar Health Urgent Care participates with most major health insurance plans. The following list should be used only as a guide and is subject to change. If you are uncertain as to whether your individual health benefits plan includes receiving in‐network services from MedStar Health Urgent Care, please call your insurance company.

    Washington, D.C. Locations Only:

    • Aetna *
    • AmeriHealth Caritas DC*
    • CareFirst Blue Cross Blue Shield (CFBCBS, BCBS, Administrators, BlueChoice)*
    • CareFirst Blue Cross Blue Shield Advantage
    • CareFirst Community Health Plan DC
    • Cigna Health Care (except Cigna Medicare Advantage)*
    • Coventry Health Network (except Medicare Advanta Freedom)*
    • First Health
    • DC Medicaid*
    • Medicare Part B
    • MedStar (Family Choice DC only, Select)
    • Police & Fire Clinic
    • Tricare/Humana Military*
    • United Healthcare*
    • Veterans Affairs Community Care Network/VACCN

    Maryland Locations Only:

    • Aetna*
    • Amerigroup of MD*
    • CareFirst Blue Cross Blue Shield (CFBCBS, BCBS, Administrators, BlueChoice)*
    • CareFirst Blue Cross Blue Shield Advantage
    • Cigna Health Care (except Cigna Medicare Advantage)*
    • Coventry Health Network (except Medicare Advanta Freedom)*
    • First Health
    • Johns Hopkins Healthcare (EHP, Priority Partners, USFHP)
    • Maryland Physicians Care
    • MD Medicaid*
    • Medicare Part B
    • MedStar (Family Choice MD, Select)
    • Tricare/Humana Military*
    • United Healthcare*
    • Veterans Affairs Community Care Network/VACCN

    Virginia Locations Only:

    • Aetna*
    • CareFirst Blue Cross Blue Shield (CFBCBS, BCBS, Administrators, BlueChoice)*
    • CareFirst Blue Cross Blue Shield Advantage
    • Cigna Health Care (except Cigna Medicare Advantage)*
    • Coventry Health Network (except Medicare Advanta Freedom)*
    • First Health
    • VA Medicaid*
    • Medicare Part B
    • MedStar (Family Choice, Medicare Choice, Select)
    • Tricare/Humana Military*
    • United Healthcare
    • Veterans Affairs Community Care Network/VACCN
    • If you do not have health insurance or have gaps in coverage, we now offer a simple self-pay fee schedule for our standard urgent care services at reduced rates. Our self-pay fees provide significant discounts on the services provided at MedStar Health Urgent Care. Learn more.

    *Some insurance plan exclusions apply. Please call your insurance company to confirm if your individual health benefits plan includes receiving in‐network services from MedStar Health Urgent Care.

  • Before and after

    Q: What do I need to do before my visit to urgent care?

    A: Download the patient registration form and learn about our self-pay services.

    Q: Is an online reservation required

    A: We are currently accepting walk-in patients for all types of visits but request that only one visitor is permitted to accompany a patient to provide care assistance, such as a parent or guardian, or an individual providing care support. If you prefer to reserve a spot online, please click on one of the locations above.

    Q: Will the provider have access to my electronic health record?

    A: If you are a previous MedStar Health patient, a summary of your previous visit(s) will be accessible to the provider. Prior to seeing a provider, you will be able to communicate the reason for your visit.

"As always, very happy with every step of the process here! 5-star service all around."

- MedStar Health Patient

Visit an urgent care location near you.

MedStar eVisit in three easy steps.

1. Download

Download now from your Apple or Android device.

2. Sign Up

It only takes a minute to create an account.

3. Connect

Speak with a board-certified healthcare provider within minutes.

Connect to 24/7 care from your device.

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Learn more about convenient and virtual urgent care with MedStar eVisit.

Virtual urgent care: what to expect.


Connect to MedStar eVisit, our virtual urgent care, from any device any time of day for minor health issues not requiring a physical exam or testing.
  • Conditions treated

    MedStar eVisit providers treat many of the same conditions that you would seek care for at a MedStar Health Urgent Care center. Log in to MedStar eVisit if you are experiencing any of the following:

    • Cold or flu-like symptoms
    • Seasonal allergies
    • Sore throat
    • Pink eye
    • Rash or hives
    • Nausea, vomiting or diarrhea
    • Headaches or migraines
    • Constipation
    • Dry skin
    • Sinus infection
    • Joint or back pain
    • Minor cuts or burns
    • Known urinary tract infection
    • Known yeast infection
    • Tick borne illness (Lyme)
  • How to sign up

    Q: How do I sign up for MedStar eVisit?

    A: Signing up is free and required to receive services. You are encouraged to sign up for the MedStar eVisit service today, so whenever, wherever you need express care, the service will be ready to use. To sign up for MedStar eVisit: Complete the steps within the mobile app and/or web.

    Q: What information is required for signing up?

    A:
     When signing up, you will be asked for the following information:
    • Full name
    • Email address
    • Home address
    • Date of birth to verify you are over 18 years of age
    • Gender
    • Insurance card (if you are insured)

    Q: Do I need my insurance card to sign up?


    A: You don't need an insurance card to sign up. However, if you are insured through MedStar Health, you will need your insurance card to confirm your insurance carrier/plan and member ID.

    Q: How do I sign up my dependents?

    A: Dependents over the age of 18 need to sign up with their own unique account. If you have a dependent under the age of 18, the parent or guardian can add the dependent to their account. Patients under the age of 18 need parent or guardian approval.

    Q: Does it cost anything to download the MedStar eVisit mobile app to my smartphone?

    A: No. The download of the MedStar eVisit mobile app is free. When using your cellular connection, standard data rates apply.
  • Technical requirements

    Q: What devices can I use to access MedStar eVisit?

    A: MedStar eVisit supports the recent versions of most browsers, as well as access to apps for iOS and Android devices.

    Q: How much space does the mobile app take up on my phone?

    A:
    The downloaded MedStar eVisit app takes approximately 55MB. That is about the same size as the Twitter app.

    Q: What software/hardware is required to access MedStar eVisit on my computer?

    A: To access MedStar eVisit via the web, you will need a computer, internet access, webcam, microphone, and speakers. The service will ask for a phone number to call you in case you get disconnected during the visit. The service will prompt you to conduct an equipment test to ensure your device will support a visit. If the service prompts for any software updates (especially for video capabilities), please accept/download the updates so you may access medical care through MedStar eVisit. There are also minimum system requirements necessary to properly conduct a MedStar eVisit. An important part of a successful MedStar eVisit is a strong connection and/or strong signal. If the system detects a weak signal, it may prompt you to switch to an alternate connection to successfully conduct a  MedStar eVisit. This may mean switching to a WiFi connection if your cell coverage is not strong.

    Q: What if during the equipment test, it is discovered that I do not have the correct equipment to support MedStar eVisit? Can I conduct my visit over the phone?

    A: If it is determined that you do not have the correct equipment to support a MedStar eVisit, you are encouraged to visit an urgent care center, such as MedStar Health Urgent Care, for services. Unfortunately, due to increased regulations in telemedicine, visits over the phone are currently not an option.

    Q: Who can I contact for technical support?

    A: For technical support call 888-805-4551 or email MedStar-eVisit@medstar.net.
  • Cost, billing, insurance

    ALERT: MedStar eVisit is pleased to have supported our community during the COVID-19 pandemic by providing more than 75,000 urgent care telehealth visits free of charge. As of July 1, MedStar eVisit will again charge for the service. Most patients can verify their insurance at the time of service and expect co-payment similar to an office visit. A cash price of $59 is available as an affordable care option for patients paying out of pocket. Thank you.

    Q: What is the cost of a MedStar eVisit?

    A:  The cost of an eVisit is $59 (often less than the copay for an urgent care or emergency room visit). This fee is payable at the time of visit via credit card and does not include the cost of any medications, follow-up lab work or follow-up visits, if deemed applicable. Depending on your health insurance plan benefits, you may have coverage for MedStar eVisit. As the service provider, MedStar Medical Group will submit a claim to your insurance, as is done for a regular in-person office visit. MedStar eVisit encourages you to check with your insurance plan to determine whether your visit will be covered. Because of changing legislation and health insurance guidance, MedStar Medical Group is not collecting any cost-share, i.e., copayments, coinsurance, or deductibles, until your health insurance processes the claim and determines if you have any out-of-pocket expense.

    Q: When do I pay for my services?

    A: Depending on your health insurance plan benefits, you may have coverage for MedStar eVisit. As the service provider, MedStar Medical Group will submit a claim to your insurance, as is done for a regular in-person office visit. MedStar eVisit encourages you to check with your insurance plan to determine whether your visit will be covered. Because of changing legislation and health insurance guidance, MedStar Medical Group is not collecting any cost-share, i.e., copayments, coinsurance, or deductibles, until your health insurance processes the claim and determines if you have any out-of-pocket expense.

    Q: Can I pay with a flexible spending account?

    A: Yes, you can pay with a flexible spending account, as long as the account is through an active credit card.
  • Prescriptions

    Q: What if I need a prescription?

    A: Providers can prescribe medications, when appropriate. All prescriptions are sent electronically to a pharmacy of your choice. You are asked to select a pharmacy when logging in for each visit.

    Q: Can I use a MedStar Pharmacy?

    A: Yes. You have access to MedStar Pharmacies when using MedStar eVisit.

    Q: How are the prescriptions sent to the pharmacy?

    A: All MedStar eVisit prescriptions are electronic and completed during the visit.

    Q: What prescriptions will MedStar eVisit providers prescribe?

    A: MedStar eVisit providers will prescribe medications for the common cold, flu, and illnesses. The service will not provide prescriptions for controlled substances, such as narcotic pain medications.
  • Privacy

    Q: Who will have access to my visit summary following my visit?

    A: After your MedStar eVisit, your visit summary will be loaded into your electronic health record, which can be viewed by any MedStar Health provider. In addition, your visit summary will appear in your online profile, and you can download, print or email it from there.

    Q: What precautions are in place to protect my personal information?

    A: For confidentiality, MedStar eVisit is managed by a third-party vendor, Amwell. Additionally, all MedStar eVisits are protected by the Health Insurance Portability and Accountability Act (HIPAA). MedStar eVisits are encrypted and secure communications, protecting your health and personal information.
  • Providers

    Q: Who will be providing the healthcare services for MedStar eVisit?

    A: To bring you online care where and when you need it, we have MedStar Health providers, as well as Amwell providers available for you to choose. All of our providers are licensed and board-certified in family medicine, internal medicine, emergency medicine, or pediatrics. They are certified and credentialed according to National Committee for Quality Assurance (NCQA) standards.

    Q: How do I decide what provider to use for my visit?

    A:
     You can select a provider based on a variety of criteria, including provider profiles, your “favorite” list, or the provider wait time.

    Q: What if I select a provider and the wait is too long?

    A: The average waiting room time is three to five minutes. When logged in, you can view the wait time of each available provider. If a wait time is getting to be too long, or another provider is available sooner, you have the option to switch. You will only be charged if a visit is completed by a provider.

    Q: Can I see the same provider each visit?

    A: Yes. If the provider is available at the time of your visit, you can see the same provider. You can select “favorite” providers so that it is easy to locate him/her for future visits.

    Q: Can I follow up with my provider after my visit?

    A: Yes. If you have questions following your visit, you can follow up with your provider via a secure messaging tool within MedStar eVisit.

“I really liked how easy it was to log in and be able to select a physician to talk with. This experience was exactly what I needed.”

- MedStar Health Patient

Sign up today, we’ll be there when you need us.