Notice of Nondiscrimination | MedStar Health

MedStar Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, ethnicity, age, religion, physical or mental disability, pregnancy or related conditions, sex, sexual orientation, intersex traits, sexual stereotyping, marital status, gender, gender identity or expression, limited English proficiency and primary language, ability to pay, or socioeconomic status. MedStar Health does not exclude people or treat them differently because of race, color, national origin, ethnicity, age, religion, physical or mental disability, pregnancy or related conditions, sex, sexual orientation, intersex traits, sexual stereotyping, marital status, gender, gender identity or expression, limited English proficiency and primary language, ability to pay, or socioeconomic status.

MedStar Health:

  • Provides reasonable modifications and free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications or these services, ask a member of your care team.

If you believe MedStar Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

Vice President and Chief Compliance Officer
10980 Grantchester Way
Columbia, Maryland 21044
410-772-6500

privacyofficer@medstar.net

You can file a grievance in person, by mail, or by email. If you need help filing a grievance, our Vice President and Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C., 20201
800-368-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

You can also file a complaint regarding disability-related issues to the United States Department of Justice, Civil Rights Division, Disability Rights Section, by visiting https://www.ada.gov/file-a-complaint/.