Telehealth access to trusted MedStar Health providers when and where it’s most convenient for you

Telehealth is an easy, convenient way to get health care via video for non-emergency medical conditions. MedStar Health offers a variety of scheduled and on-demand telehealth care options to ensure you get the care you need when you need it.

If you are experiencing a medical emergency, please call 911 or seek care at an emergency department.

Telehealth visits with our primary care and specialist providers

We have availability for scheduled online appointments for new and existing patients in a variety of specialties, including adult and pediatric primary care, cardiology, orthopedics, physical therapy, and more. Your provider will determine if a telehealth visit is right for your needs when you scheduled your appointment.

  • Call your provider’s office or message your provider via the patient portal. Our team will schedule your visit just like we would a routine visit in the office.
  • Locate a new provider using MedStar Health’s Find a Doctor application.
  • To schedule an appointment for Physical Therapy, call 888-675-8916.

How MedStar Health Telehealth Visits work

Schedule

Call your provider’s office to verify this type of appointment is appropriate for you. Schedule a telehealth visit the same way you would an in-person office visit.

Connect

At the time of your appointment, your provider will send a link through email and/or text message. Click on that link to start your MedStar Health telehealth visit.

Is your device ready for a telehealth visit?

Find out using the same Internet connection you will use during your visit.  

Note: To have a telehealth visit with your provider, you will need a smartphone or a computer and/or laptop with a camera and microphone.

Learn more
If you want more information to help prepare for your visit, or if you have trouble connecting, you can visit our MedStar Health telehealth visits patient experience website at MyVideoVisit.MedStarHealth.org. You can also call the MedStar Health telehealth support center at 888-805-4551.

 

Telehealth urgent care

Our providers are available on-demand 24 hours a day, 7 days a week for COVID-19 assessments and minor medical care. Our telehealth urgent care, MedStar eVisit, is ideal for conditions such as cold or mild flu symptoms, allergies, pink eye, rash, minor cuts, known urinary tract or yeast infection, or gout flare-up.

Life is busy and we know waiting for care when you or a loved one is sick can be challenging. We have a solution. MedStar Health also offers scheduled telehealth urgent care, Monday through Friday 4 to 10 p.m. Click here to schedule.