An exquisitely curated concierge healthcare experience
Introducing MedStar Health’s innovative, premier concierge medicine service. Signature by MedStar Health brings you enhanced access to our dedicated team of concierge doctors, medical professionals and highly personalized support to help keep you in your best health.
Every aspect of your care experience is curated around you and designed to fit your lifestyle, from ease of scheduling visits to individualized concierge care plans.
The heart of Signature by MedStar Health is seamless access to exceptional care focused on you…anchored in the largest health system in Maryland and the Washington, D.C., region. Conveniently located in Chevy Chase, no other concierge service offers the breadth and depth of this care experience, with the top specialists in the region, and we are delighted to make this available to our members.
We prioritize you, so you can prioritize your health.
-
Expedited Access
As a Signature by MedStar Health member, you’ll enjoy seamless direct communication with your physician and care team, with 24/7 access. Your dedicated care navigator will coordinate priority scheduling for in-person and telehealth appointments, at your convenience, for both your primary care and specialty care. This includes same-day visits for urgent needs. Your Signature by MedStar Health care team will know you well and is dedicated to navigating care and advocating on your behalf, including scheduling diagnostic tests, appointments with specialists, or other services.
-
Exquisitely Curated Care
Your health is our priority. This starts with concierge care that is personalized to you, your needs, and your health goals. Every moment of your care experience is curated for you specifically. You will benefit from extended annual physical exams; detailed laboratory tests; seamless leading-edge imaging studies; and focused risk factor assessments and screenings. Together, you and your physician will design a wellness plan tailored for you and then navigate any related care needs.
-
Comprehensive Wellness
Beyond dedicated, streamlined support for all your primary, specialty, and urgent care needs, Signature by MedStar Health provides unique access to nutritional and fitness experts on the care team. They can design meal plans, advise on diet and nutrition, and build out a fitness plan that aligns with your lifestyle and health goals. They are a vital part of a 360-degree care team, with you at the center.
-
Unparalleled Convenience
Our goal is to create a smooth and seamless care experience. We are committed to meeting your care needs in a way that allows you to enjoy your life and spend time on the things that matter to you. It will be our pleasure to navigate care coordination for you. We offer complimentary car service to and from appointments, or easy valet service if you choose to drive yourself. We are pleased to offer care at our Signature by MedStar Health care hub in Chevy Chase or virtually in your home. This includes in-home lab draws and other care in your preferred location.
-
Expansive Health Network
MedStar Health is the largest health system in Maryland and the Washington, D.C., region. Signature by MedStar Health patients benefit from enhanced access to thousands of MedStar Health expert specialists, radiology services, 10 outstanding hospitals, and more. Our concierge doctors and providers are highly regarded as leaders in their fields of care, and our focus on quality and innovation sets us apart.
-
Tech-Driven Health Data
As a Signature by MedStar Health patient, you are invited to support your health goals with a complimentary wearable biometric device. Oura Rings offer around-the-clock insights into your stress, wellness, fitness, and sleep. The data is linked to a customized dashboard on our proprietary mobile app. Your physician and extended care team will review and help you interpret the data. If you prefer to use your own device, such as a smart watch, we are happy to align that to our app.
Your dedicated care team
Our Signature by MedStar Health concierge medicine team is committed to providing you with highly personalized care designed to fit your needs and lifestyle. In addition to our medical director, who is dedicated to your good health as your personal physician, our team includes a nutritionist, an athletic trainer, and a care navigator, among others.
Meet Merlene Horan, MD
Merlene Horan, MD, is committed to building deeper, stronger doctor-patient relationships. Dr. Horan delivers personalized, high-touch, accessible, and comprehensive medicine. Partnering with her patients and understanding their personal and family history, she will create individualized care plans tailored to meet their health needs. She brings more than 20 years of experience as a Family Medicine physician caring for and delivering exceptional care to discerning concierge clientele.
A decorated Navy officer, former White House Physician, and Physician to the First Lady, Dr. Horan delivered care domestically and internationally to the President, Vice President, First Lady, Second Lady, their families, and cabinet members. While providing care at the highest levels of executive medicine, she acquired a unique understanding of the healthcare needs of individuals with high-pressure jobs and schedules, and the often-unacknowledged challenges they face in prioritizing and optimizing their health. Having held top secret and White House security clearances, she delivers care with the utmost attention to privacy and confidentiality. Dr. Horan looks forward to helping you on your journey to achieve better health outcomes.
Frequently asked questions
-
What is the cost of this service?
Members of Signature by MedStar Health pay an annual fee. Please contact us at 202-545-4700 or fill out this form to inquire about pricing.
-
Do you accept Medicare and participate with insurance?
Signature by MedStar Health accepts most insurance plans, including in network Medicare plans. All visits will be billed through your insurance. Please note that Medicare and many other insurance carriers limit the care services they allow. Since the Signature by MedStar Health experience is more robust than a standard patient experience, our services may not be covered. However, it will be our pleasure to submit claims on your behalf to your private insurance carrier and any secondary insurance carrier.
-
Do patients still have to pay co-pays?
Signature by MedStar Health members are responsible for any applicable co-pays and additional fees not covered by their insurance. Medicare and Medicaid do not permit blanket waivers of copayments, and neither do most commercial plans. Providers are not permitted under the law to simply not collect them.
-
May I use my Health Spending Account, Flexible Spending Account, or Medical Savings Plan?
Generally, you cannot use a Medical Savings Account (MSA), Health Savings Account (HSA), or Flexible Spending Account (FSA) to pay for a concierge subscription fee as these need to be used for medical services rendered (and not entry or subscription fees). However, these plans can be used to cover co-pays, prescriptions, deductibles, or other expenses related to medical services that can be billed to insurance providers.
-
How do I join Signature by MedStar Health?
To connect with a member of our concierge care medicine team and learn more about joining, you can email us at signature@medstar.net, call 202-545-4700, or fill out this form.
Contact us
We are the largest health system in the region, offering world-class expertise and the latest, innovative technologies and breakthrough clinical trials. As a Signature by MedStar Health member, you will have access to this unparalleled network of services designed and managed with the highest level of expertise, discretion, and convenience.
To learn more about Signature by MedStar Health and membership details, including cost and benefits, please fill out this form, email signature@medstar.net, or call 202-545-4700.