How to send us a private message
Thank you for contacting us on social media. Your feedback is very important to us.
We want to protect your privacy. Due to the nature of some inquiries received on social media, we have turned on the private message feature on our official social media pages. We ask that you send us your question or concern via a private message as opposed to posting to our page directly. Doing so will not only keep your protected information private but will allow us to gather all the details needed to follow up appropriately.
On Facebook, visit our page's timeline and click on the Message button under our page's cover photo. Only administrators of the page will be able to view and respond to your message. Your message will appear in your inbox.
On Twitter - visit our profile and click on the envelope button under our profile header. Only admins of the profile will be able to view and respond to your message. Your message will appear in your inbox.
Social Media Disclaimer
By interacting with MedStar Health or any of its affiliates on social media (including but not limited to, Facebook, Twitter, YouTube), you acknowledge and agree that you may be voluntarily sharing aspects of your personal health information on a public forum. Federal and state laws protecting the privacy of your personal health information may not be applicable. Questions about medical concerns must be answered by your physician. MedStar Health will not respond to specific medical inquiries regarding a patient's condition or disease via social media. Any information you receive through MedStar Health social media sites does not constitute medical advice, medical recommendations, diagnosis, treatment or cure. For more information regarding the use and disclosure of your personal health information on MedStar Health social media sites, please contact the Corporate Privacy Office at PrivacyOfficer@medstar.net. Any medical device shown or discussed on MedStar Health social media sites is neither promoted nor endorsed by MedStar Health or any of its affiliates. Please note: MedStar Health reserves the right to remove any comment or post on our social media sites that are threatening, defamatory, or libelous in nature.
Last Updated 6/19/19