Medical Records | MedStar Health

Medical Records at MedStar Health

All patient healthcare information at MedStar Health is confidential. Therefore, medical records cannot be released to any person without the authorization of the patient or the patient's legally authorized representative (unless authorized by law). As a MedStar Health you can also visit the patient portal for medical records.

To request the release of your medical information, fill out our Medical Record Release form:

Requests can be made in person or by mail. Authorization forms are also available at each hospital.

A patient's family member (parent/legal guardian) may request copies of medical records if a patient is a minor or incapacitated. Parent/Guardian must have the written permission of the patient to release copies of the record, or have the patient's power of attorney. The name of the family member must be documented on the request.

How long will it take to obtain copies of my medical records?

It takes 5 to 10 working business days to process the request. If the patient has just been discharged from the hospital, the request will be processed once the chart is complete. This may take 30 days if requesting a complete copy.

Where to request medical records

Upon completing the medical record release form, you may send the completed form to one of the appropriate locations below.

  • MedStar Franklin Square Medical Center

    MedStar Franklin Square Medical Center
    Attn: Health Information Management
    2 North, Release of Information
    9000 Franklin Square Drive
    Baltimore, MD 21237

    Fax: 443-777-7971

  • MedStar Georgetown University Hospital

    MedStar Georgetown University Hospital
    3800 Reservoir Road, NW
    Bles Building
    Lower Level, Room 140
    Washington, D.C., 20007
    Attention: Medical Correspondence

  • MedStar Good Samaritan Hospital

    MedStar Good Samaritan Hospital
    5601 Loch Raven Boulevard
    Baltimore, MD 21239

  • MedStar Harbor Hospital

    MedStar Harbor Hospital
    3001 South Hanover St.
    Baltimore, MD 21225

  • MedStar Health Medical Practice

    MedStar Health
    10980 Grantchester Way, 7th floor
    Columbia, MD 21044
    Attention: MMG Admin Team
    Re: Medical Record Release Request

    Fax: 410-657-1998

  • MedStar Health Physical Therapy

    MedStar Health Physical Therapy 
    102 Irving St. NW
    Washington, DC, 20010

    Fax: 202-726-2158
  • MedStar Health Urgent Care

    MedStar Health
    10980 Grantchester Way, 7th floor
    Columbia, MD 21044
    Attention: MMG Admin Team
    Re: Medical Record Release Request

    Fax: 410-657-1998

  • MedStar Montgomery Medical Center

    MedStar Montgomery Medical Center
    18101 Prince Philip Drive
    Olney, MD 20832

    301-774-8661, press 1

  • MedStar National Rehabilitation Hospital

    MedStar National Rehabilitation Hospital
    102 Irving St. NW
    Washington, DC, 20010

    Fax: 202-726-2158
  • MedStar Radiology Network Outpatient Imaging (Images only)

    Locations: Barlow, Bel Air, Brandywine, Chevy Chase, Foxhall, Lafayette, Mitchellville, Olney, Rockville, Southern Maryland, Timonium

    Fax: 443-625-5449
  • MedStar St. Mary's Hospital

    MedStar St. Mary's Hospital
    Attn: Quality, Safety and Health Information Management
    25500 Point Lookout Rd.
    Leonardtown, MD 20650

    Phone: 301-475-6181
    Fax: 240-434-7181
  • MedStar Southern Maryland Hospital Center

    MedStar Southern Maryland Hospital Center
    7503 Surratts Road
    Clinton, MD 20735

  • MedStar Union Memorial Hospital

    MedStar Union Memorial Hospital
    201 E. University Pkwy.
    Baltimore, MD 21218

  • MedStar Washington Hospital Center

    MedStar Washington Hospital Center
    110 Irving St. NW
    Washington, D.C., 20010


Protecting your privacy

As a patient of MedStar Health, you have a right to confidentiality. We strive to continuously ensure that your personal health information is kept private.

Here are some ways MedStar Health is maintaining the confidentiality of our patients’ information:

  • Medical records are secured on the nursing floors and in the Health Information department. Only members of your healthcare team are permitted access to your information.
  • Paper information with personal information is shredded before disposal.
  • Access to computers with patient information is password protected.
  • Computer screens are angled so only the person with a need for access sees patient information.
  • Computer screens are programmed to go "blank" after a certain time if not in use.