About Doug
My favorite inspirational quote or personal mantra:
"Successful organizations run on clear goals and simple processes."
The aspect of performance improvement that is most exciting to me is:
Working closely with dedicated people to improve the care and quality of life of those in our community.
When I’m not working, I enjoy:
Spending time with family and friends, and doing some cooking.
If I had to sing karaoke, I would pick:
Elvis songs are always fun.
Professional summary
Doug has more than 15 years of healthcare experience in hospital and practice operations. His expertise includes strategic planning, change management, as well as developing and leading large-scale initiatives across complex healthcare environments. Prior to joining MedStar, Doug was with Piedmont Healthcare in Atlanta, Georgia and Duke University Health System in Durham, North Carolina.
In 2015, Doug was appointed by the United States Department of Commerce, National Institute of Standards and Technology to serve on the Board of Examiners of the Malcolm Baldrige National Quality Award and continues that appointment today. He shares, with many others, a passion for delivering patient-and-family-centered care in a high reliability organization.