Together, we can design a better patient experience through performance improvement (PI).
Proven methodologies, tools, and training to help MedStar Health associates use data to improve processes and solve challenges.
Driving continuous improvement
“Performance Improvement helped our team think through standard operating practices with a process-centered mindset. By approaching challenges as opportunities to learn, we were able to become more effective as a systemwide supply chain department.”
Vice President, System Supply Chain
The Performance Improvement (PI) Team was involved in every aspect of the EVS Performance Transformation initiative. From project conception, to current state mapping, to gap analysis, to action planning, to RFP conception and execution, to metric development, and everything in between, PI was present and leading the way. I truly believe PI was a significant catalyst to launching what has been a very successful change in EVS cost structure, process improvement, and service delivery across MedStar Health!
Vice President, Environmental Services & Laundry/Linen Service
Systemwide governance results in actionable dashboards
Performance Improvement partnered with Perioperative Services to establish systemwide governance and standardize dashboards across nine MedStar hospitals. Standardized metrics provided greater insight into business challenges, leading to improved operating room utilization within one year.
A method for improving cost, effectiveness, quality, and value—all with the end-user in mind.
A focus on continuous improvement through best practice sharing and education for associates, leaders, and physicians.
A data-driven approach to dissecting challenges, forming solutions, and monitoring performance.
Program and project management
Leadership throughout a time-bound endeavor to create or change a product, service, or result.
Reduced supply costs by approximately $20 million and improved consistency in quality of care and the patient experience
1,000Monthly views of PI-developed operational dashboards
Formalize best practices and measure ongoing performance.