About Ken

Professional summary

Ken believes in contributing to a greater purpose by creating meaningful impact, adding value, and helping others succeed. He brings over 12 years of experience in industrial engineering, healthcare consulting, project management, process improvement, and change management.

In 2018, Ken joined the MedStar Health family as a Process Improvement Specialist at MedStar Washington Hospital Center, where he led and supported initiatives focused on improving operational processes and enhancing the experiences of both associates and patients. Throughout his career, he has coached and mentored leaders and frontline teams in identifying opportunities, implementing sustainable solutions, promoting efficiency, and reducing waste through process improvement and change management methodologies.

Ken is certified in Design Thinking, Change Management, and Organizational Coaching. He holds a Bachelor of Science in Industrial Engineering from University of Puerto Rico at Mayagüez and a Master of Health Administration from Texas A&M Health Science Center School of Public Health.

“My favorite inspirational quote or personal mantra is…”
“Change is hard. Resisting change is a lot harder” Eleanor Brown

“The aspect of Performance Improvement that is most exciting to me is...”
Helping, supporting and mentoring others to find solutions to problems. There is something unique and special when a diverse group of people come together to solve problems.

“When I'm not working, I enjoy...”
Going on a mindful walk with my dog Archer.

“If I had to sing karaoke, I would pick...”
¿Y Cómo es El? by Jose Luis Perales

LinkedIn profile

Years of PI and Analytic Experience: 8
Number of years of Healthcare experience: 8
Number of years of Consulting experience: 2