MedStar National Rehabilitation Network has made a number of provisions to help our patients with disabilities, including:
Providing services and programs in the most integrated setting appropriate to the needs of the qualified individual with a disability
Ensuring that programs, services, activities, and facilities are accessible
Advocating on the behalf of persons with disabilities and avoid discrimination on the basis of disability
Providing auxiliary aids to persons with disabilities, at no additional cost, where necessary to afford an equal opportunity to participate in or benefit from a program or activity
Adopting grievance procedures to handle complaints of disability discrimination in programs and activities
Sign language interpreters
Registered sign language interpreters are available to assist with communication with your healthcare team at no cost to you. Your family or friends may be used as interpreters only at your request. Assistive devices will be available to facilitate communication, as needed.
The Care Coordination Office will coordinate the sign language interpretation services. The number is: 202-877-1642.
If you require a sign language interpreter, the clinic staff will make arrangements with the Outpatient Administrative Coordinator to provide such services.
All inpatient rooms and waiting areas are equipped with closed-captioned TVs. Please ask our staff to activate this feature when required.
TTD and other devices
Several other communication assistance devices are available for both inpatients and outpatients upon request. These devices include TTY/TTD devices, amplified telephone handsets, assistive listening devices, and call bells.
MedStar NRH TTD number: 202-877-1450
State Relay TTD numbers
District of Columbia: 800-643-3768
For more information regarding accommodations available to assist persons with disabilities, please feel free to contact the Clinic Manager or Clinic Coordinator at the site you will be attending. You may also contact the Patient Advocacy department at 202-877-1944.
Foreign language interpreters
Language interpreters are available to help you communicate with hospital staff. The service is free of charge. Family or friends may be used as interpreters only if you request them to do so.
Our admitting team will be aware of your language needs and language interpretation services will be available to you.
Please ask the clinic manager or coordinator to arrange language interpreting services.
There are a number of local support groups for persons with disabilities and their families. All are welcome to participate.
These groups serve as a gathering place offering peer-to-peer support and advice in dealing with the daily challenges of living with a disability. They are an opportunity to learn from the experience of others, who once had the same questions as you, and for others to learn from your experience.
Amputee Support Group
A support group for amputees and their family and friends. The group meets the third Monday of each month from 1 to 2 p.m. in the TeleHealth Conference Room (First Floor) of MedStar National Rehabilitation Hospital. For more information, please call 202-877-1447.
Brain Injury Families & Friends
Sponsored by the Brain Injury Association of Washington, D.C. (BIADC) and MedStar NRH, this group meets on the third Wednesday of each month from 5:30 to 7:00 p.m. in the MedStar NRH TeleHealth Conference Room on the first floor.
Hear from D.C.-area brain injury survivors and their families and learn about the resources that are available to help you. For more information, call 301-641-4793.
Cardiac Support Group—Heart Talks
Heart Talks is a support group for people with a history of cardiac disease and their family and friends. The group meets the third Tuesday of every month from 2 to 3 p.m. in the Telehealth Conference Room, on the first floor of MedStar National Rehabilitation Hospital in Washington, D.C.
This group offers people affected by cardiac illness a space to learn, share, and connect with one another. Parking is available onsite and is validated for all attendees.
For more information, call 202-877-1517 or email firstname.lastname@example.org.
For brain injury and stroke survivors, consider joining the Expressions Club if:
You’re interested in connecting with other survivors and the community
You’d like to give back and have fun
You’d like to share your successes and challenges with others
The Expressions Club and meets every Tuesday at 1 p.m. in the dining room at MedStar NRH. Please speak with your treating clinician for more information.
Stroke Comeback Club
Stroke Comeback Club in Mitchellville, MD
For stroke survivors, family, and friends. Meets on the third Thursday of every month from 6 to 7 p.m. in the MedStar NRH Network Mitchellville Clinic (12158 Central Ave, Mitchellville, MD). For more information, call 301-390-3076.
Stroke Comeback Club in Bel Air, MD
For stroke survivors, family, and friends. Meets on the third Thursday of every month from 6:30 to 7:30 p.m. in the large conference room at the Bel Air Athletic Club (658 Boulton Street, Bel Air, MD). For more information, call 410-638-9400, ext. 2.
Urban Re-Entry Group
For individuals with disabilities who are victims of violence. Provides peer support to promote adapting to living in an urban environment with a disability, and helps with community reintegration including accessing resources for job re-entry, housing, and financial assistance. This group meets every Tuesday from 1:30 to 2:30 p.m. in the MedStar NRH Auditorium, Ground Floor. Call 202-877-1120 for more information.
MedStar NRH Support Groups for all patients and those with spinal cord injuries
Support Group/Psychology Group Schedule
Upper Extremity Wellness Group
Tuesdays – 5:30 to 6:30 p.m.
Outpatient Gym – 1st Floor
Urban Re-Entry Group
Tuesdays – 1:30 to 2:30 p.m.
Auditorium – Ground Floor
Tuesdays – 1 to 3 p.m.
Dining Room/Ground Floor Atrium
Cardiac Heart Talks – Cardiac Support Group
Relapse Prevention Group*
Thursdays – 3 to 4 p.m.
3rd Floor South Conference Room
*This group is intended for persons with chronic medical conditions or physical disabilities who would benefit from peer support developing and implementing strategies to avoid the use or abuse of alcohol or other drugs.
The hospital has a part-time chaplain available to all patients, their families, and staff as a means of spiritual care and support.
Priest’s Sacramental visits are done on Sundays through our partnership with MedStar Washington Hospital Center, where Mass is also celebrated every Sunday.
To speak to the Chaplain
Call 202-877-1585–Rev. LaToya Jordan, MDiv
- Or ask your nurse to contact the chaplain
- Due to COVID-19, virtual visits are done upon request–you are encouraged to contact your parish priest or pastor for additional support
Reasons to seek spiritual care and support
- Emotional and spiritual support
- Support in moments of distress, anxiety, or crisis
- Supporting your family and friends
- Praying with you
- Respecting your religious traditions, beliefs, and practices
- Celebrating progress and good news
- Listening with respect and without judgment
- Providing spiritual resources (Bibles, rosaries, stress balls, Qur’ans, electric Shabbat candles, and devotionals) upon request
- Communion upon request
- Times of Grief: Grief can stem from many life issues, whether the loss of a loved one, a loss of mobility, a loss of independence, a loss of functionality due to a stroke, brain injury, amputation or other debilitating disease, the chaplain is available to provide support in your time of need.
At MedStar National Rehabilitation Hospital, the Chaplain is not only here for patients and their families, but also for our staff. We invite you to contact the chaplain:
- When you are feeling the weight of the critical nature of your work environment
- When you are concerned about or experiencing spiritual and/or moral distress
- When you have lost a patient with whom you have developed a relationship, or if you share grief for a patient and family
- When you have lost a co-worker or a colleague
- When the illness of a loved one weighs on your mind
- When certain life issues are causing major distress, anxiety, or crisis
- Mass is held every Sunday at 10 a.m. in the Cardiac Gym located on 2 East
- Community Worship is held the first and second Sunday at 11 a.m. and the third and fourth Sunday at 1 p.m.
A beautiful garden is located on site that offers a place to commune with nature and God. There is ample space to reflect and meditate as this facility does not have a chapel. It has a koi pond and seating available for patients and their guests when it is open.
Patient and Family Advisory Council for Quality and Safety
Partnering for patient safety and quality
The Patient & Family Advisory Council for Quality and Safety (PFACQS) is a collaborative effort between MedStar National Rehabilitation Hospital and members of the community. It brings hospital and community representatives together for discussion about programs and services that are currently in place, new, evolving, or planned for the future, and provides guidance to hospital leaders as they make decisions to improve patient care, experience, and satisfaction.