Patients and Visitors - MedStar National Rehabilitation Network

Visitor Resources

The MedStar National Rehabilitation Network (MedStar NRH) is a regional system of rehabilitation care that offers inpatient, day treatment and outpatient services in Washington, D.C., Maryland, and Northern Virginia.

Inpatient and day treatment programs are provided at MedStar National Rehabilitation Hospital located in Northwest Washington, D.C., and at nearly 50 outpatient sites conveniently located throughout the region. MedStar NRH is consistently ranked by physicians in U.S. News & World Report as one of America’s “Best Hospitals” for Rehabilitation, and is fully accredited by The Joint Commission, the Commission on Accreditation of Rehabilitation Facilities (CARF), with CARF accredited specialty programs for Amputations, Brain Injury, Spinal Cord Injury, and Stroke.

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Tobacco free environment

MedStar National Rehabilitation Network (MedStar NRH) is committed to providing a completely tobacco free environment to promote a healing atmosphere for our patients and a healthy environment for our staff, volunteers, physicians, visitors, vendors, and the community it serves. It is the policy of the MedStar NRH to provide an environment free of tobacco use and exposure to secondhand smoke.

Internet access

Complimentary internet access is available for patients and guests throughout the hospital.

Visitor information

MedStar National Rehabilitation Hospital welcomes family members and friends who wish to visit during your stay with us. The emotional support visitors provide can be beneficial in the rehabilitation process. However, the following policies have been designed to ensure the comfort and well-being of all patients.

  • Visiting hours are 11 a.m. to 8 p.m., daily. Visiting times may be adjusted by the clinical staff according to individual patient care units and unique patient needs.

  • All visitors must register and receive a visitor badge at the front desk in the lobby. The badge must be visible at all times while in the hospital.

  • It is encouraged that no more than two (2) visitors are present at one time at the bedside. When there are more than 2 visitors, common areas (atrium, dining room, therapeutic garden) or conference rooms may be used, provided there is no interruption to patient care.

  • Children are welcome visitors. Those younger than 12 must be accompanied by a responsible adult at all times. Special arrangements are required for children to visit the Brain Injury unit. MedStar NRH discourages infant visitors.

  • Family members are encouraged to participate in the patient’s therapy sessions, as long as they do not interfere. Please ask if you can participate, and if not, then please schedule your visitation around the patient’s therapy schedule.

  • Based on the Center for Disease Control (CDC) and Infection Prevention Guidelines, visitor restrictions may be implemented to support the safety for patients and associates.

  • Visitors may not take a patient off the unit without first checking in with the care team and securing permission.

  • We will not deny visitation privileges based on race, religion, ethnicity, language, culture, size, gender, sexual orientation, gender identity or expression, socioeconomic status, or physical or mental ability or disability. Patients will be informed of these rights before admission to the hospital.

Updated Masking Policy - MedStar National Rehabilitation Hospital

As respiratory viruses like COVID, influenza, and RSV lead to increased hospitalizations across our region, we have adjusted our masking policy at MedStar National Rehabilitation Hospital (MNRH), a specialty hospital. Patients undergoing rehabilitation at MNRH often stay with us for longer periods of time and receive therapy in shared treatment areas, potentially increasing their exposure to respiratory viruses.

At the hospital, masking is now required for:

  • Associates working in inpatient areas and treating patients there.

  • Inpatients who travel outside of their room.

Masking is strongly encouraged, but not required, for:

  • Visitors in inpatient areas of the hospital.

  • Patients, associates, and visitors in all outpatient care areas of the hospital.

Additionally, as is currently the case at all MedStar Health facilities, masking can be made mandatory when requested by a patient or at the discretion of a clinician. The safety of our patients and associates is our top priority, and we will continue to monitor the transmission of respiratory viruses and apply masking policies that align with the Centers for Disease Control and Prevention (CDC) and Departments of Health. We appreciate the support of all of our patients, visitors, and associates as we work to promote the health of our communities.