2019 report to the community | MedStar Health

2019 Report to the Community

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Our commitment to advancing community health

Dear Friends and Neighbors:

Serving our communities is at the heart of what we do, each and every day. At MedStar Health, we use the best of our minds and the best of our hearts to serve our patients across our 10 hospitals, ambulatory and urgent care locations, and through telehealth and home care services. Our commitment to advancing health doesn’t end once a patient leaves our care. Thanks to technological advancements, enhanced access options and new approaches to the care experience, we continue evolving the myriad ways we serve our communities.

Through a comprehensive approach to health and wellness, we strive to enhance health outcomes through better care that emphasizes prevention, builds awareness and fosters independence—especially in underserved communities adversely impacted by disease, health disparities and socioeconomic barriers to optimal health. Community education and partnerships remain critical to achieving this goal.

The 2019 Report to the Community highlights components of our journey to advance health through a population health lens, including an emergency preparedness program that creates a community of first responders, as well as an initiative that helps patients in rural areas secure reliable transportation to their medical appointments. A mobile app for expectant mothers provides valuable education and resources, and perhaps most importantly—peace of mind—between regular appointments. Through several wellness initiatives, including a healthy cooking course and home-based care for chronic illnesses, patients gain the tools and confidence to take control of their own health and wellness.

It is our ongoing privilege to serve the communities in which we live and work. Supporting a stronger, healthier community goes hand in hand with our mission, but more simply—It’s how we treat people.


Ken Samet 
Signature here

Kenneth A. Samet, FACHE
President and CEO


Stephen Evans
Signature here

Stephen R.T. Evans, MD
Executive Vice President,
Medical Affairs and Chief Medical Officer

2019 Community benefit contribution: $374.1M

Each year, MedStar Health contributes more than $300 million in community benefit services to improve the health of our communities. Community benefit services are programs or activities that provide treatment or promote health and healing as a response to identified community needs. From delivering community health improvement programs to providing care for those who cannot afford to pay, conducting research to advance health and educating the next generation of health professionals, MedStar Health is dedicated to meeting community needs.

Health Professions Education 39%, Research 14.4%, Community Services 20.8%, Charity care and bad debt 36.0%

*Includes subsidies, community health improvement services, community building activities, financial contributions, and community benefit operations.

†Includes unfunded government-sponsored programs.

Board of directors

Corporate executives

For a list of the entire Leadership Team, visit MedStar Health Leadership.

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To learn more about MedStar Health’s programs and initiatives across Maryland and the Washington, D.C., region that are contributing to healthier communities, visit MedStarHealth.org/Community Health or email communityhealth@medstar.net.