Human Factors and Patient Safety Workshop

Human Factors and Patient Safety Workshop

A systems approach to patient safety

Human Factors is a multi-disciplinary science that focuses on understanding the interaction among humans and other elements of a system within a given environment. Applying human factors to healthcare reduces medical errors and allows clinicians to deliver better patient care. Human factors boosts work processes, enhance patient safety, reduce inefficiencies, and improve quality. As healthcare delivery becomes increasingly more complex, human factors engineering has proven to be a powerful approach for proactively reducing harm. MedStar Health is proud to offer this workshop which brings together leaders across the system including human factors engineers, risk management professionals, practicing clinicians, and healthcare safety leaders with vast experience studying risk and implementing innovative change within healthcare organizations.

Workshop dates and location

October 19-20, 2023
Lyon Village Community House (LVCH)
1920 N. Highland Street
Arlington, VA 22201

Day 1

Workshop hours: 8:30 a.m. to 5:45 p.m.
Networking happy hour: 5:45 p.m. at LVCH

Day 2

Workshop hours: 8:30 a.m. to 1 p.m.

Workshop details

A one and a half-day interactive workshop with hands-on, comprehensive training from international experts in human factors, patient safety, and high reliability.

Attendees will learn how to apply human factors engineering methodology to:

  • Patient safety event reviews,
  • Medical device evaluations,
  • Health IT design and development projects,
  • Purchasing procurement decisions

The workshop will include onsite simulation, a networking reception, continuing education credits, and a certificate upon completion.

Lead Faculty to include:

  • Raj Ratwani, PhD
    Director, MedStar Health National Center for Human Factors in Healthcare
    Vice President, Scientific Affairs, MedStar Health
    Executive Director of Research, MedStar Health Institute for Quality and Safety
  • Rollin J. “Terry” Fairbanks, MD
    Senior Vice President and Chief Quality and Safety Officer, MedStar Health
    Executive Director, MedStar Health Institute for Quality and Safety
  • Kristen Miller, DrPH, CPPS
    Senior Scientific Director, MedStar Health National Center for Human Factors in Healthcare
  • Seth Krevat, MD
    Assistant Vice President, MedStar Health National Center for Human Factors in Healthcare
  • Carole Hemmelgarn, MS, MS
    Senior Director, Education, MedStar Health Institute for Quality and Safety
    Program Director, Executive Master's in Clinical Quality, Safety and Leadership, Georgetown University

Registration information

Early Bird Registration pricing is available until September 1, 2023: $795
September 2 - October 19, 2023 pricing: $895
Registration soon to open. To be notified when the registration portal opens, please complete this form. The anticipated registration opening date is June 1, 2023.

Additional details

  • Hotel recommendations

    Hyatt Place Arlington/Courthouse Plaza (1 mile)
    2401 Wilson Blvd
    Arlington, VA 22201
    View website

    Residence Inn by Marriott Arlington Courthouse (1 mile)
    1401 N. Adams St.
    Arlington, VA 22201
    View website

    Hilton Garden Inn Arlington/Courthouse Plaza (1.1 miles)
    1333 N. Courthouse Rd
    Arlington, VA 22201
    View website

    Clarion Collection Hotel Arlington Court Suites (1.2 miles)
    1200 N Courthouse Rd
    Arlington, VA 22201
    View website

  • Transportation

    The LVCH is a 10-minute walk from the Clarendon Metro station on the Orange/Silver lines. Metrobus 3Y and ART Bus 55 stop right out front on Langston Blvd (Lee Hwy).

    The LVCH is metro accessible, you can access the Metro trip planner here.

    The LVCH is located about 6 miles from Reagan National Airport, 23 miles from Dulles International Airport and 39 miles from Baltimore-Washington International Airport.

    If you have any questions or need additional information, please call 410-772-6686, or email

  • Cancellation policy

    Cancellations made in writing before Monday, September 25, 2023, will be entitled to a full refund. Cancellations made by Monday, September 25, 2023 will be subject to a 50% penalty. No refunds will be given after Monday, October 2, 2023. Cancellations will not be accepted by telephone. In the unlikely event that the course is canceled, MedStar Health will refund the full registration fee but is not responsible for any travel costs.

MedStar Health National Center for Human Factors

The MedStar Health National Center for Human Factors in Healthcare occupies a unique position in the United States as the largest human factors program embedded within the healthcare system. It brings together human factors scientists, systems safety engineers, health services researchers, clinicians, and other experts to create a safer and more efficient healthcare environment through four core services research, usability, safety advisement, and education. The center is part of the MedStar Institute for Innovation and is affiliated with the MedStar Health Research Institute and MedStar Institute for Quality and Safety. MedStar Health, the parent organization, is the largest not-for-profit healthcare provider in the Maryland and Washington, D.C., region, with 10 hospitals and an extensive ambulatory services network, and is the medical education and clinical partner of Georgetown University.

The mission of the MedStar Health Institute for Quality and Safety (MIQS) is to partner with patients, their families, and those that take care of them to improve patient care outcomes and reduce the global burden of preventable harm. Established by Medstar Health, MIQS provides a global infrastructure in which leaders, front-line caregivers, patients, and family members jointly develop, educate, assess, and advocate for patient safety and clinical quality initiatives.


CE credits available.