What MedStar Health is Doing
What is COVID-19?
Symptoms: What You Should Do
Stop the Spread of Germs
Frequently Asked Questions
- Non-urgent outpatient appointments of any kind (including check-ups and other routine visits) will be postponed.
- Urgent appointments will continue to be held. These will either be a MedStar eVisit, over the phone, or in person based on your specific care needs.
- If you are unsure of what to do, please call your doctor’s office. Your provider or a clinician covering for him/her can discuss your condition on the telephone and give you advice in care or where you should be seen.
- If you are unable to reach your physician, you can always seek medical care via MedStar eVisit or, in the case of an emergency, go to one of our urgent care offices or emergency rooms throughout the region.
- Recently traveled to any geographic area of concern
- Have close, personal contact with a person diagnosed with COVID-19
- Care for people with COVID-19
- Coughing and sneezing, which creates respiratory droplets
- Close personal contact, such as touching or shaking hands
- Touching an object or surface with the virus on it
- Shortness of breath
- In more severe cases, pneumonia (infection in the lungs)
If you have recently traveled to any geographic area of concern or were in contact with someone with COVID-19, and you become sick with fever, cough, or have difficulty breathing, seek medical care right away. Follow these steps:
- Call your doctor or Emergency Department before you go
- Tell them about recent travel and close contacts (such as people in your household)
- If you are advised to seek medical attention, upon arrival, we will place a mask on you for your protection and those around you
The Centers for Disease Control and Prevention recommends that you should call your doctor only if you are experiencing flu-like symptoms, including fever, and signs of lower respiratory illness.
- Wash your hands often with soap and warm water for at least 20 seconds
- Use an alcohol-based hand sanitizer with at least 60 percent alcohol if soap and water are not available
- Cover your coughs and sneezes with a tissue, your sleeve or your elbow
- Avoid touching your eyes, nose and mouth
- Clean and disinfect frequently touched objects and surfaces using standard cleaning practices
- If you are sick, stay home, except when seeking medical care.
MedStar Health’s infectious disease and incident preparedness experts are closely monitoring developments and coordinating with national and local health authorities, and we will update this information as the situation evolves.
Updated March 25, 2020, 7:30 p.m.