Provider and Associate Well-being

MedStar Health has compiled a list of resources to support the well-being of our providers and associates during COVID-19. Below you will find categorized helpful links and resources.

MedStar Health COVID-19 Information Pages


Please use remote access or log in from a MedStar Health workstation to access Starport for other wellbeing-related resources currently available.

For out-of-network access to MedStar Health COVID-19 information and resources, visit myHR.

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Virtual Provider Support Groups

Online agenda-free groups hosted by MedStar Health Psychiatry that provide an opportunity for our providers to debrief and connect. No scheduling necessary—providers can simply log in at a time that works for them. Groups will be held twice a week and offered to three cohorts:
Mondays at 12 p.m.
Host: Lourdes Griffin, PhD
Zoom Link:
Call #: +1-929-205-6099
Access Code: 928 6318 0271

Thursdays at 5 p.m.
Host: Megan Bowers, MD; Samuel Allen, MD
Zoom Link:
Zoom Call #: +1-646-518-9805
Zoom Access Code: 202 944 5381
Tuesdays at noon
Host: Steve Epstein, MD
Zoom Link:
Zoom Call #: +1-646-518-9805
Zoom Access Code: 818 498 979

Thursdays at 5 p.m.
Host: Cameron Ritchie, MD; Aimee Danielson, PhD
Zoom Link:
Zoom Call #: +1-646-518-9805
Zoom Access Code: 462 190 170
Mondays at 8 a.m.
Host: Stephen Peterson, MD
Call #: 844-302-0362/206-596-0378
Access Code: 717 592 455

Thursdays at 5 p.m.
Host: Risa Fishman, MD; Yasmin Banaei, MD
Zoom Link:
Zoom Call #: +1-646-518-9805
Access Code: 202 944 5385

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Expanded Support Services For Associates and Family Members

The BHS team is here to help support those who are worried, anxious or uncertain during this time. We also know that it is a stressful time for your family. Both you and your family members can utilize this important support system in a variety of way found here:
  • Call and Access Services
  • Access the MyBHS Portal (Username: MedStar)
  • Fill out an Online Request Form for Services found at the top of the Resource Library
  • Ask a Question

Click here to view the MedStar Employee Assistance Program (EAP) flyer.

As always, you can also visit the MyBHS Portal to access the latest available resources including a special webinar, CODVID-19 Facts You Need to Know. This portal is continually being updated with additional information and resources. You also have access to resources and tips related to financial concerns, coping with trauma, workplace health and safety and talking to children about the virus.
For leaders who need assistance preparing for changes in the workplace or supporting your associates, our Performance Consultants are also available to provide guidance and resources at 866-594-7292.


BHS is here for you, please call 866-765-3277 to speak with a Care Coordinator today.

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Childcare Resources

Bright Horizons, located at 2101 L Street NW, Suite 104, Washington, DC, is open to support first responders with child care services for free. The center has space for 40 children, available on a first come, first serve basis. MedStar Health associates can sign up for future dates now with no cap on the number of days. Interested associates must email [email protected]
Heritage Learning, located at 4922 LaSalle Road, Hyattsville, Maryland, is providing free childcare for essential personnel. The center has slots for 50 children ages 3 months to 5 years and accommodates children with disabilities based on their needs. Heritage Learning is a nonprofit community organization that provides healthcare, rehabilitation, and education services.

Information and registration forms are available at To reach Heritage Learning by phone, call 301-237-6677.
The Maryland Hospital Association (MHA) is partnering with the Maryland Department of Health (MDH), the Maryland State Department of Education (MSDE), and non-governmental organizations to develop free child care programs for essential healthcare workers during the COVID-19 pandemic.

Through this partnership, the YMCA is offering free child care services for children of essential healthcare workers who live or work in Maryland. This service will offered on a first-come, first-served basis.

For locations, eligibility and registration, access:
YMCA of Central Maryland
Six Y Preschool Centers and 11 Family Centers are located in Baltimore City and the surrounding Baltimore area.
YMCA of Metropolitan Washington
Locations include Bowie, Bethesda, Silver Spring, and a new location in Northeast D.C., at YMCA Calomiris Program Center, 1906 Allison Street, NE, Washington, D.C., 20018.
To take advantage of these daycare services:
  • You must provide the MedStar Health essential personnel letter
  • You must present your MedStar ID badge
  • Your child must meet YMCA registration health and safety requirements
MedStar Health is providing heavily subsidized child and adult care services for associates and physicians, allowing you to remain active in your role. We have contracted with the [email protected] program to make available unlimited referrals for child and adult care providers through

For urgent care needs, the program provides subsidized, vetted in-home care for children and adults, and child care services at participating centers across the region. This benefit is now covered by MedStar Health and available for 25 days of subsidized coverage with a copay of $8/hour for in-home care or $15/day per child at participating child care centers. Enroll at using your MedStar Health email address to validate your employment.

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Care for the Caregiver | Peer to Peer Support

The Care for the Caregiver team of nurses, physicians, quality, safety, risk associates, chaplains, social workers, and peers is here to support you in your time of need. The team provides free confidential 24/7 care to all associates and physicians system-wide.
  • Real time attention using a nonjudgmental presence, focusing on listening and  understanding
  • Informal debriefings, exploring the meaning of events and offering resiliency-building techniques
  • Information about additional services through the Employee Assistance Program (EAP) or crisis intervention services for larger scale stress reduction

Points of Contact

Call: 866-674-9355 (866-MSH-WELL)

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Wellness Rounds

Sometimes, there is so much information out there that it is easy to miss some of the resources you need the most. On Wellness Rounds we bring the resources to you. Wellness teams conduct in-person rounding to check-in on associates, to provide information about resources, to help with wellbeing and self-care, and to provide immediate support, if needed. The teams round periodically and can also be requested to visit specific units.
If you’d like to request a Wellness Rounds for your group or on your unit, let us know! Email: [email protected]

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Wellness Stations

We know that your job is incredible stressful and sometimes you need a break or a healthy snack on the go. We are setting up Wellness Stations around your hospital to serve as a place for you to recharge and find out more about the wellbeing resource available to you and your families.

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Free Meditation and Mental Health Resources

  • Headspace Plus for provider with NPI
  • Meditation, podcasts, blog posts, and talks from Ten Percent (email [email protected] to sign up for free)
  • Soothing meditations and sleep meditations from Calm
  • 30-minute peer-to-peer counseling through Medical Society of DC
  • Peer Support Line
  • COVID Coach: a government-developed, free mobile app, designed to provide resources and enhance emotional support during this pandemic. The app is private and secure, no email account or password is required, and user data are not collected. This app is intended for EVERYONE in the community and is available for iOS and Android.
  • MedStar Mind Body Medicine Meditation Series (Please note: You must be logged into the MedStar Health Network to access this resource on Starport)

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Exercise Resources

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COVID-19 Tips and Guides

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Expedited Mental Health Access for MedStar Health Providers and Associates

We recognize how important it is for you to take care of yourself, even as you are busy taking care of others. Through this initiative, MedStar Health providers and associates can establish contact with a mental health clinician within 1 business day of the initial call. The mental health clinician will identify the issues and either provide individual support immediately, or, if deemed helpful, will refer the associate to a mental health provider within Georgetown Psychiatry. Providers with expertise in adult, child, adolescent and family mental health are available.
To set up an appointment, call 202-944-5400 and choose option 2. We will ensure that we get in touch within 1 business day.

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Free Access to Certified Patalegals

Legal Resources is offering all MedStar Health associates free guidance and assistance from its team of certified paralegals during June and July. Legal Resources is an optional benefit service through MedStar Health Total Rewards. Associates are not required to be enrolled in the full Legal Resources plan to use this temporary offering. To speak with a certified paralegal, call 800-728-5768.

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Financial Wellness Seminar Series

Managing finances can be stressful. It is especially stressful in a time like this. We have partnered with Financial Beginnings to bring you with a 5-week Financial Wellness Seminar Series.
The workshops will take place Wednesdays 7 to 8 p.m. beginning May 27. You can sign up at
Click here to view more details on this exciting opportunity.

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