Jonathan Flanders

About Jonathan:

Professional summary:

Jonathan has over 24 years of experience in the healthcare industry to include laboratory medicine, human resources, quality and safety. For the past 19 years, Jonathan has developed, implemented and lead transformation efforts in many hospitals across the country as a consultant and as a formal leader. He has extensive experience in training, coaching and mentoring of process improvement, quality management and high reliability concepts. As a lean six sigma black belt, Jonathan has facilitated many project teams from emergency departments, ambulatory clinics, inpatient flow, ancillary services, core measures, patient safety related processes and several others.

My favorite inspirational quote or personal mantra is...
“Breakthrough improvement happens project by project and in no other way”. – Dr. Joseph Juran

The aspect of performance improvement that is most exciting to me is...
When patients can tell a difference in their healthcare experience and they let you know.

When I’m not working, I enjoy...
Golf, bowling and spending time with my family.

If I had to sing karaoke, I would pick...
“Sweet Caroline” by Neil Diamond