Bringing patient-centered philosophy to life
After more than a century of healing, MedStar Harbor Hospital is a mainstay in the community, serving patients from Baltimore City and Anne Arundel, Baltimore, and Howard counties at our convenient waterside location, with the services of a large regional medical center in a smaller, more personal environment.
MedStar Harbor Hospital is an anchor in the community. Specially designed patient care areas have brought our patient-centered philosophy to life. Nursing hubs are located along each hallway, bringing nurses in closer contact with their patients. Public areas and inpatient rooms feature a home-like feel and upscale décor. It's that kind of "un-hospital-like" healing atmosphere and mindset that makes MedStar Harbor Hospital different.
Visiting a patient
Hospital visiting hours are 7 a.m. to 9 p.m. daily.
To ensure a safe environment, all visitors must sign in and obtain a visitor pass from the patient information desk, which is located just inside the visitor entrance. Entry will not be allowed to visitors who do not know the patient's first and last name.
We prefer that no more than two (2) family members enter the unit at any given time. An adult must accompany children younger than the age of 12.
Staying with the patient
Overnight stays may be accommodated as requested depending on patient location and condition. Alternate visitation may be accommodated depending on patient condition and family circumstances. Visitors must remain in the patient's room, or another designated area. For the privacy and safety of others, we ask that visitors do not congregate in hospital hallways.
Generally, visitors to the ICU will be restricted to immediate family members, but other loved ones may visit at the nurse's discretion. ICU visiting hours are flexible, but are at the discretion of the nurse.
For information about the visiting policy for departments not listed here, please contact us at 410-350-3200.
Women and Infants' Center
Visiting hours are 11 a.m. to 8:30 p.m., but some exceptions apply. In order to ensure a safe and nurturing environment for our patients, we ask all who enter the Women and Infants' Center to respect the rules.
The health of our new mothers and their babies is the primary concern of the Women and Infants' Center. Therefore, visitation may be denied or terminated at the discretion of hospital security, the nurse manager or designee, or the attending physician. Thank you very much for your cooperation.
Labor & Delivery Preregistration
Number of visitors
Please limit the number of visitors to a total of five.
- It may become necessary for the number of mom's visitors to be limited. If this occurs, the nurse manager (or designee) will discuss with mom and mom's designated significant other how long visitation may need to be limited and when normal visitation may resume.
- Triage patients may have two visitors. Patients visiting the Women and Infants' Center to be evaluated are limited to two visitors per patient while in triage. Children will not be permitted in triage.
- Siblings will not be permitted to spend the night in the hospital.
For pregnant patients who stay in the Women and Infants' Center for an extended period of time because of complications or concerns, visiting hours are 11 a.m. to 8:30 p.m.
Visiting hours will be extended for patients who deliver before or after visiting hours. If the new baby arrives before or after normal visiting hours, visiting hours will be extended for 2 hours after the baby's time of birth.
Visiting hours will not be restricted during mom's labor. However, postpartum visiting hours are from 11 a.m. to 8:30 p.m.
Patients having inductions
Patients having inductions may have two overnight visitors. While we recognize the importance of having family support at this time, inductions are long processes and are not considered active labor.
Visitor pass and identification band
Patient's designated significant other will receive a paper pass, which will be exchanged for a unique identification band after delivery. This unique identification band should not be removed until discharge, as it identifies you as an important member of the new baby's family. This band cannot be switched during mom's hospital stay. After delivery, only the person wearing this unique identification band will be permitted to spend the night with mom.
- All other visitors should stop at our information desk in the main lobby to sign in and obtain a visitor pass. Also, you will be asked to leave a photo ID (e.g. driver's license) with our front desk for the duration of your visit. Any adult who doesn't have a valid ID may use mom's or mom's significant other's ID with permission from hospital security.
- Each room has four corresponding visitor passes, in addition to mom's significant other. If all four passes are in use, additional visitors will be asked to wait in the main lobby until a room pass is returned.
- To ensure privacy for all patients, visitors asked to step out during procedures should wait in the lounge located near the entrance of the Women and Infants' Center.
Sibling and underage visitors
Visitors under the age of 12 can visit only if they are siblings of the new baby. Visiting children must always be accompanied by a visiting adult. Children who are not siblings of the new baby must wait in the main lobby under the supervision of a visiting adult.
- Siblings may attend the birth. Siblings wishing to attend must complete the sibling preparation course and have written permission from the unit manager.
Duckies Courtyard and Gift Shop is located on the first floor, across from the chapel. We offer specialty hot beverages, along with a variety of hot and cold meals, light-fare, and desserts. To reach the Gift Shop call, 410-350-3501.
Hours of operation – Monday-Sunday: 6:30 a.m. to 7 p.m.
Wi-Fi Internet access and cell phones
Patients and visitors can select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy. We are pleased to provide this voucher-free Wi-Fi access to give patients and visitors convenient and secure access to connect with family and friends during their time at the hospital.
Please avoid cell phone use in the lobby.
Chapel and pastoral services
Patients and families seeking a quiet place for prayer and solace are encouraged to use the hospital’s chapel located off of the hospital lobby. If you would like pastoral care, ask your nurse to contact the hospital’s on-call clergy.
Good hand hygiene is the number one way to protect our patients. All inpatient rooms have an alcohol hand rub so healthcare providers can perform hand hygiene before and after every patient contact. We encourage family and visitors to use our alcohol hand rub as a quick alternative to hand washing before and after they visit their loved one.
Free parking for patients and visitors is available on the upper north and south parking lots. The upper north patient parking lot is accessible from Cherry Hill Road. The parking lot is adjacent to the Emergency department entrance and the Outpatient Building.
Handicapped spaces are available for easy and quick access. Parking for patient and visitor overflow is located on the upper south parking lot. This lot is accessible from Reedbird Avenue. Click here to view the MedStar Harbor Hospital parking lot map.
A Bank of America ATM is located on the first floor next to the chapel.
We cannot assume responsibility for personal items, so please leave valuables such as jewelry and credit cards at home. If you come to the hospital with any valuable personal belongings:
- Send valuables home with a family member, or;
- Have your nurse contact the unit's patient care coordinator during regular business hours to have your valuables placed in a safe in the cashier's office.
After regular business hours contact Protective Services by calling 410-350-3333, 24 hours a day, 7 days a week.
Vending machines are located on the ground floor near the Café, on the first floor by the emergency department, in the Women and Infants' Center, in the Same Day Surgery waiting areas, and in the ICU waiting area.
MedStar Harbor Hospital is a tobacco-free campus.
The Food and Nutrition Services department at MedStar Harbor Hospital is dedicated to providing wholesome, nutritious meals in compliance with your physician's orders. We offer a varied menu from which you may make meal selections.
Breakfast – 7:30 a.m. to 9 a.m.
Lunch – 11:30 a.m. to 1 p.m.
Dinner – 4:30 a.m. to 6 p.m.
If a special test or procedure coincides with a mealtime, we will arrange to bring your meal at a more convenient time.
- Kosher meals: If you would like to receive kosher meals, we can provide your meal from an authorized supplier. If this option interests you, please inform your nurse.
- Dietitian available: A clinical dietitian is available Monday through Friday from 8:30 a.m. to 5 p.m. to answer questions about your diet and to provide nutritional education.
The Café is located on the ground floor. We offer an extensive menu including full hot meals, light-fare, beverages, and desserts. Hours of operation:
Monday to Friday:
- Breakfast: 6:30 a.m. to 10 a.m.
- Lunch: 11 a.m. to 2:30 p.m.