ALERT: Visitor restrictions and guidance during COVID-19: MedStar Health has implemented a three-tier Visitor and Patient Support Persons Policy that allows for adjustments based on the number of COVID-19 cases in the community, according to state and county public health data. MedStar St. Mary's Hospital currently has yellow tier visitor restrictions in place. Visitation policies are subject to change, particularly during the COVID-19 pandemic. We appreciate your understanding.

Click Here to Read the Policy.

Visitor information

MedStar St. Mary's Hospital has a strong commitment to customer service. It is our philosophy that visitation of family and friends be as unrestrictive as possible. On a case-by-case basis, limitations may need to be made due to the clinical condition of the patient or at a patient's request. Since we believe visitors play a vital role in supporting loved ones and friends, we'll do our best to make you feel welcome and comfortable during your time with us.

Our main lobby entrance hours are 8 a.m. to 5 p.m.

Visitor policies by department

Emergency department

Visitors in the Emergency Department are permissible at the discretion of the nurse and/or physician caring for the patient. As a rule, the number of visitors will be restricted to two. Exceptions will be made on a case-by-case basis. Visitors may need to leave under certain conditions as determined by the physician. The Emergency Department entrance is open 24 hours a day.

Intensive care center visitor information

Please feel free to use the visitor's lounge located outside the Intensive Care Center. When you are ready to visit, please pick up the phone in the waiting area; the nurse will respond as quickly as possible to tell you when you may visit. Visitation may be altered or reduced at the nurse or doctor's discretion. Visitors may not be present during a Code Blue unless deemed appropriate by the physician in charge of the code. Visiting children must be attended by an adult, other than the patient. Children may not be left unattended with patients and must be without a fever.

A family member or significant other is welcome to stay overnight with loved ones. It is requested that only one guest remain overnight in the patient room. A sofa bed is available in most patient care areas for this purpose. When additional guests desire to stay overnight, alternative accommodations will be suggested on a case-by-case basis. However, MedStar St. Mary's Hospital is not obligated to accommodate an overnight stay.

Women's Health & Family Birthing Center visitor information

A telephone is provided just outside of the unit to assist visitors in gaining entry to patient rooms. The following is MedStar St. Mary's Hospital's Women's Health & Family Birthing Center visitor policy.

Behavioral Health services visitor information

Visiting hours on the Behavioral Health unit are 6 to 8 p.m. on weekdays, and 2 to 4 p.m. and 6 to 8 p.m. on weekends and holidays. You are welcome to have visitors during your hospitalization. All visitors must sign in and out at the nurses’ station. Former patients may not return to visit for a period of 30 days after discharge. Visitors of all ages are allowed. For more information, call Behavioral Health at 301-475-6227.

General guidelines

For the safety and security of our patients and their families, all visitors to the inpatient areas must sign in at the front desk and must wear a visitor's badge issued at sign-in. The badge should be displayed on a visible article of clothing throughout your visit. Also, please note that smoking is not permitted on hospital grounds.

For pediatric patients, parents or guardians are encouraged to stay with a pediatric patient at all times.

Condition reports

Any personal information about a patient's diagnosis and treatment must come from the patient's physician; this information is only given to a member of the immediate family who the patient designates as family spokesperson.

Children

An adult, besides the patient, must accompany all visiting children. Children must not be left unattended. They may enter patient care areas only if they are healthy at the time of the visit.

Please note: For the privacy and safety of our patients, children accompanying an adult to any outpatient services (laboratory tests, imaging tests etc.), under the age of 13, are not permitted in the exam rooms and may not be left unattended in the waiting area.

Overnight visitors

A family member or significant other is welcome to stay overnight with a loved one in single rooms. It is requested that only one guest remain overnight in the patient room. A sofa bed is available in most patient care areas for this purpose. When additional guests wish to stay overnight, alternative accommodations will be suggested on a case-by-case basis. The hospital is not obligated to accommodate an overnight stay.

Chapel and Meditation Room

The Chapel and the Meditation Room are adjacent to each other and located on the first floor. Visitors of all faiths are welcome to visit these areas for prayer and meditation. The Chapel is generally used by individuals of all denominations who are Christian. The Meditation Room is used by people who are of other faiths. We have several copies of the Torah, Quran, New Testament, and the Psalms, which are available on loan from the Volunteer Office.

Women’s Health and Family Birthing Center

The Women’s Health and Family Birthing Center at MedStar St. Mary’s Hospital adheres to the following visitation guidelines for the safety and comfort of all our patients and visitors. Our guidelines include:

  • 24-hour visiting hours for labor patients

  • Postpartum visiting hours from 9 a.m. to 9 p.m.

  • All visitors must be free of signs of active illness (i.e., fever, cough, vomiting)

  • Visitors must be over age 5 unless they are siblings of the newborn

  • All children must be accompanied by an adult at all times. The responsible adult cannot be the patient herself

  • Patients may have unlimited visitors; however, they must rotate out for a maximum of four visitors in the room at one time

  • The support person with the second matching newborn ID band and siblings to the newborn do not count as visitors

  • Patients may have their support person stay with them overnight, but he or she must be over age 18, unless it is the newborn’s father

  • The overnight support person is asked to be properly clothed at all times and not to sleep in the patient’s bed. A convertible sofa is provided, but a twin-size inflatable mattress may be brought in and used by those who need special sleeping accommodations. The inflatable mattress cannot be laid directly next to the patient bed for safety purposes. Linens and pillows will be provided to the overnight support person, if available

  • Meals and snacks are provided to the patient only

  • Visitors may be asked to leave the patient’s room promptly if the mother’s condition warrants

  • To ensure the safety and confidentiality of our patients, visitors should not congregate in the hallways or nursing stations. A visitor lounge is provided outside our locked double doors for those times that visitors cannot be at the patient’s bedside

  • A “Lullaby Time” is offered daily from 2 to 4 p.m. to all new mothers. Visitors and phone calls will be held during this time. Essential nursing care will continue

  • Three observers (including the father of the baby) may attend a stable mother’s delivery. Crowd control during the delivery process ensures everyone’s safety

  • Visitor rotation may resume after the delivery once the recovery process is complete and both mother and newborn are stable

  •  A mother desiring her minor child(ren) to attend the delivery must notify her midwife, physician, or nurse of her wishes prior to the active phase of labor. He/she must be accompanied by an adult who is prepared to immediately leave the room with the child if the mother’s condition becomes unstable or the child becomes fearful. Any children observing the delivery count in the total number of observers

  • Photography and videography are allowed during the delivery, but with specific guidelines. Please speak with your nurse/ midwife/physician about these, along with our social media (Facebook, Twitter, etc.) restrictions regarding posting and “tagging” photographs/videos that feature our healthcare team members

  • During times of public health crisis, such as an influenza pandemic, additional restrictions may apply in order to protect the health of the mother and the newborn

  • Exceptions to this policy will be considered on a case-by-case basis when there are extenuating circumstances

Gift Shop

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The Gift Shop is operated by volunteers from the MedStar St. Mary's Hospital Auxiliary. Located in the main lobby, the shop carries a wide range of gifts, cards, balloons, flowers, snacks, and reading materials. For information on volunteering or to reach the Gift Shop, please call 301-475-6153.

Hours

  • Monday through Friday, from 10 a.m. to 6 p.m.

  • Saturday and Sunday, from 12 p.m. to 4 p.m.

Flower Arrangements

Flower arrangements provided by local vendor David’s Flowers are available for purchase daily in the Gift Shop and telephone orders for flowers are accepted.

To purchase flowers from other local florists in the Leonardtown area, see all numbers below:

Giraffe

 

Dining

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Cafeteria

The Blue Heron Café, our hospital's cafeteria, is located on the first floor and serves meals during the following hours:

  • Breakfast: 6:30 a.m. to 11 a.m.

  • Lunch: 11:30 a.m. to 1:30 p.m.

  • Dinner: 4:30 p.m. to 6:30 p.m.

  • Late-night service: 1 a.m. to 3 a.m.

  • Select items: 6:30 a.m. to 6:30 p.m.

The Blue Heron Café is open between meals for beverages and snacks. Vending machines are located adjacent to the cafeteria as well as the Emergency Department, Women's Health & Family Birthing Center and Intensive Care Center waiting areas.