Patient and Visitor Information: MedStar Washington Hospital Center

MedStar Health is committed to providing high-quality care to our patients and communities in a safe and respectful environment that supports health and healing. To ensure our hospitals and care locations are safe, caring, and inclusive, we ask that our patients and visitors adhere to our Patient and Visitor Code of Conduct detailed here.

If our Code of Conduct guidelines are not followed, patients may be asked to leave and make other plans for their non-emergency care. Visitors may be asked to leave and could be restricted from future visitation.

Every day, our providers, nurses, and associates are committed to providing the highest levels of care to our patients. Please show them the respect they deserve and that you expect as a patient or visitor. Thank you for joining us in our commitment to ensuring a safe, caring, and inclusive environment for us all.

Visiting hours each day are from 9 a.m. to 8 p.m.

All visitors are to enter through a designated hospital entrance during posted hours of operation. Designated entrances are as follows:

• Main Entrance on Hospital Center Drive

• Bus Circle Drive Entrance

• Physician Office building Entrance on Hospital Center Drive

• Cancer Institute Entrance on Hospital Center Drive

MedStar Washington Hospital Center has a new Visitor Management system.

Patients and visitors will be asked to present their driver's license or government-issued ID to a Patient/Guest Services representative at these entrances:

• Main Entrance on Hospital Center Drive

• Bus Circle Drive Entrance

• Cancer Institute Entrance

• Emergency Room

• Labor & Delivery

• If you do not have an ID, your photo and other information will be gathered for the badge.

Patients and visitors will be issued a sticker badge with the date, time of entry, entrance location, destination, photo, and a QR code specific to the holder of the badge. The badge is to be worn on the upper part of the body, visible to others, throughout the stay. The sticker badge will then be scanned when you leave the hospital. Visitors must check out at the entrances to allow additional visitors in.

Number of visitors allowed

Children under 12 years of age are not permitted in patient care areas. Maternity patients may arrange through their nurses for older siblings to visit mom and the new baby.

Special arrangements may be made on a case-by-case basis through the Nursing Leader or Clinical Administrator.

Face masks are optional for patients and visitors who are not displaying symptoms of COVID-19 or other viruses (cough, runny nose, sneezing, etc). However, masks may be required in certain areas/rooms in the hospital.

A medical provider or patient may request that masks be worn in a patient’s room or treatment area. These requests should be respected and honored.

Face masks are available onsite for patients and visitors.

As part of our vision to be the trusted leader in caring for people and advancing health, all MedStar Health facilities are tobacco-free. Smoking and the use of any tobacco products in or around our facilities is strictly prohibited. We appreciate your consideration and cooperation.

Total number of visitors per patient is limited to one (1) at a time.

• One (1) visitor is permitted for patients in hallway stretchers or in exam rooms.

• During triage/intake, one (1) visitor may accompany the patient for an initial assessment. The triage/Intake Nurse will determine if it is appropriate for the visitor to accompany the patient beyond the initial assessment phase.

• One (1) parent/guardian may accompany children under 18 years of age.

• Visiting hours: 9 a.m. to 8 p.m.

• Total number of visitors per patient is limited to no more than two (2) at a time.

• Pediatrics

  • Two (2) approved parent/guardian, who must stay in the patient room, 24 hours a day, seven days a week.

Total number of visitors per patient is limited to no more than two (2) at a time. Visitation hours are as follows:

• Monday through Friday – 6 p.m. to 8 p.m.

• Weekends through Holidays – 11 a.m. to 1 p.m. and 6.p.m. to 8 p.m.

Obstetrics / Labor and delivery

• Number of visitors permitted varies by type of room:

• Three (3) visitors are permitted in a regular labor and delivery room. No switching is allowed once visitors have been decided. Only visitors who are on the visitor list at admission will be permitted.

• One (1) visitor is permitted in triage/assessment room.

• One (1) support person is allowed in a Labor and Delivery OR

• Two (2) visitors are permitted in recovery room.

• No restrictions on hours.

• Children must be 12 or above
• Visitation is permitted all day
• Visitors may be restricted from staying in patient room under certain clinical circumstances.

Postpartum (mother and baby)

• Total number of visitors per patient is limited to no more than two (2) at a time during visiting hours (9 a.m. - 8 p.m.) excluding the identified support person.

• For your infant's security, the selected designated support person (18 years or older) will receive an identification band.

• Sibling Visits: Siblings of newborns are welcome to visit. However, during flu season (October 1 - March 31), sibling visitation is not allowed if the child shows any signs of illness, such as fever, vomiting, diarrhea, or cold symptoms like coughing, a stuffy nose, or sneezing.
• One person can be selected to spend the night and will receive a hospital-issued orange wristband.
• If you are readmitted to 5D/5F postpartum, your newborn may stay with you at the bedside, provided there is another caregiver who is at least 18 years old. Please ensure the caregiver brings all necessary supplies for your baby’s care.
• 5F Nursery – Only adult caregivers identified by infant’s hospital armband are permitted to visit if infant is boarding in 5F nursery for treatment or social concerns. All other visitors must be accompanied by a caregiver with infant’s hospital armband (only 2 visitors at a time; maximum of 4 identified visitors on the visitation list, including parents)

NICU

• Visitation is permitted all day. EXCEPT during certain procedures and during change of shift which occurs daily:

• Parent(s) or designated support person will be issued an identification band (“ID band”) to ensure proper security
• No more than two (2) visitors are allowed at the bedside at any time.
• Visitors are permitted to wait in the waiting room. Children under 12 must be supervised at all times.
• Parents will identify four (4) which will be maintained on a list by the NICU.
• Depending on the time of year (RSV season vs. non-RSV season) visitation numbers change.
• RSV season: Non-parental visitation is further limited during Respiratory Syncytial Virus (RSV) season. Parent(s) may identify up to four (4) persons who may be allowed to visit the patient in their absence: 
  • These identified visitors may NOT be changed/updated by parent(s) during the course of the patient’s stay. 
  • All other relevant restrictions apply. 
  • Only visitors over the age of 12 may be permitted. 
  • Visitors with any signs of illness or infection such as fever, vomiting, diarrhea, or symptoms of a cold, such as coughing, stuffy nose or sneezing, are not permitted.

• Pre-Op – Up to two (2) visitors may be permitted at the patient’s bedside upon completion of the registration and pre-op admission process, at the discretion of the primary nurse.

• Visitors may be required to return to the waiting room to allow patient care activities, at the discretion of the primary nurse.

• PACU – Up to two (2) visitors may be permitted at the patient’s bedside every 1-2 hours.

Exceptions to visitation guidelines

The clinical care team may determine exceptions to the general visitation guidelines on a case-by-case basis in situations such as:

• Patients in critical condition or at end of life

• Patients going to or returning from surgery outside of normal visiting hours.

• Six (6) visitors are allowed for patients who are at end of life, whether in the ICUs or in the units.
  • A minor (12 and under) may be one of the six visitors at end of life.
  • End-of-life visitation is for any visitor of any age.

• In the Intensive Care Units
  • One (1) visitor or support person may remain with the patient after house-wide visiting hours have ended at 8 p.m. 
  • One (1) visitor or support person may remain with the patient overnight.

• Waiting rooms remain closed to visitors.
  • The transition area for visitors to swap places are in the Main Entrance during the day and MedSTAR waiting room near unit 1E overnight.

Hampton Inn
501 New York Ave NE Suite A
Washington, D.C., 20002
Reservations: 1-202-393-1001
www.hilton.com/en/hotels/dcanyhx-hampton-washington-dc-noma-union-station

Holiday Inn Central
1501 Rhode Island Avenue, NW
Washington, D.C., 20005
Reservations: 202-483-2000,1-800-248-0016
E-mail: rays@inndc.com
Rate: $159 and up + tax, based upon availability
www.inndc.com

Holiday Inn Express, National Arboretum
1917 Bladensburg Rd., NE
Washington, D.C., 20002
Reservations: 202-266-9000
Rate: $129 and up + tax, based upon availability
www.dchotelrooms.com

Transportation: Shuttle available for MedStar Washington patients and family members from 6:30 a.m. to 9:30 a.m., noon to 1:00 p.m., and 5:30 a.m. to 9:30 p.m.

Fairfield Inn and Suites by Marriott—Washington
2305 New York Avenue, NE
Washington, D.C., 20002
Reservations: 202-266-3000
Rate: $129 and up + tax, based upon availability
www.dchotelrooms.com

Transportation: Shuttle available for MedStar Washington patients and family members from 6:30 a.m. to 9:30 a.m., noon to 1:00 p.m., and 5:30 a.m. to 9:30 p.m.

Courtyard Washington, D.C./U.S. Capitol
1325 2nd Street NE
Washington, D.C., 20002
www.marriott.com/wasus
Reservations: 202-898-4000
Rates
Weekday (Sunday to Thursday night) $179 and up + tax
Weekend (Friday to Saturday night) $109 and up + tax
All rates based on availability.

To book these special rates online, please enter code MZ1 under Corporate/Promotional codes when booking through the Marriott website (www.marriott.com).

Four Seasons, Washington, D.C.
2800 Pennsylvania Avenue, NW
Washington, D.C., 20007
www.fourseasons.com/washington

Four Seasons offers two restaurants, bars, and a 24/7 fitness center.
Reservations: 202-944-2068, ting.gong@fourseasons.com
Rates: Discounted rates are based on availability. Please reference MedStar Washington Hospital Center when calling to receive discounted rates.

Transportation: Complimentary use of House Car on a first-come, first-serve basis from 8 a.m. to 8 p.m. Monday to Friday and from 6 a.m. to 10 p.m. Saturday to Sunday.

The Canopy by Hilton Washington, D.C. Embassy Row
1600 Rhode Island Avenue, NW
Washington, D.C., 20036
Reservations: 202-293-0000
www.washingtondcembassyrow.canopybyhilton.com
Rate: 15% off lowest published rate

The Hay Adams Hotel
800 16th Street, NW
Washington, D.C., 20006
Reservations: 202-638-6600
Rates:
Standard room—$335 and up
Executive studio—$375 and up
Deluxe view room—$405 and up
All rates based upon availability.
www.hayadams.com

Suite America
Fully furnished corporate apartments throughout MD, DC, and VA
Reservations: tiffany@suiteamerica.com ,1-877-827-8483, ext. 118 or Kim Dunbar at dunbar@suiteamerica.com, 703-690-2030.
Please reference MedStar Washington Hospital Center to receive discounted rates.
Rates:
One bedroom—$110 to $150 and up + tax
Two bedroom—$130-$175 and up + tax
All rates based upon availability.
Suite America

Crowne Plaza Crystal City—Washington, D.C.
1480 Crystal Drive
Arlington, VA 22202
https://www.ihg.com/crowneplaza/hotels/us/en/arlington/wasna/hoteldetail

The Embassy Row Hotel
2015 Massachusetts Avenue, NW
Washington, D.C., 20036
Reservations: 1-855-336-2900 or at www.embassyrowhotel.com
Please enter the code (WHC)
Rates:
March to July—$179 and up + tax
August—$119 and up + tax
September to November 14—$179 and up + tax
November 15 to February—$119 and up + tax
All rates based upon availability.

Bridgestreet Residences, Serviced Apartments and Suites
BridgeStreet provides fully furnished apartments in the Washington, D.C., region, Maryland, and Virginia.
Rates:
Studio and one-bedroom apartments—$100 and up per day
Two-bedroom apartments—$130 and up per day
There is no minimum stay.
Please call direct to office 703-208-9110 or email request to Washington.sales@bridgestreet.com.

Attache Corporate Housing

Our unique furnished apartments, condos, and townhouses in Washington, D.C., feature great locations with easy access to MedStar Washington and the local metro stops. Since no two furnished properties are alike, we can help you find the one that best fits your specific needs and budget.

We are based in Washington, D.C., and are locally owned and operated. We are committed to making your stay as convenient as possible. Plus, the hospital's free shuttle is available to most of our properties.

Reservations/Information: 800-957-8321 or 202-787-1885 or info@StayAttache.com
Rates (starting at): Studios—$2,300+/month
One bedrooms—$2,600 to $3,900/month
Two bedrooms—$3,500+/month
Three and four bedrooms—Call for pricing.

Rates are based on a 30-day stay and based on availability. Be sure to mention you are coming in to visit MedStar Washington Hospital Center when you call.

Churchill Living, Fully Furnished/Serviced Apartments and Furniture Rental

Churchill Living provides fully furnished apartments in Washington, D.C., region; Maryland; Virginia; and nationwide.

Rates (starting at):
1-bedroom apartments—$129 per day and up per day
2-bedroom apartments—$159 per day and up per day
3 night minimum stay. Metro accessible to MedStar Washington. Please call Dawn Rana at 571-262-1674 or email Dawnr@ChurchillLivng.com for rates and availability.

Just Like Home Apartments

We offer fully furnished, expertly decorated studio; one-, two-, and three-bedroom apartments located near Metro, shopping, restaurants, and bars in the DC Metro area. Prices start at $130/night and include amenities, monthly cleaning, and utilities.
Reference MedStar Washington Hospital Center for special considerations and price specials.
Learn more: https://justlikehomeapartments.com
Call now: (202) 718-5521
Contact Ruth Roman, Business Development
Manager: rroman@justlikehomeapartments.com

Weichert Furnished Housing

Reserve your furnished apartment today! (Please mention you are affiliated with MedStar Washington Hospital Center to receive reduced rates!)

Locations
Washington,
D.C.: http://www.weichertcorporatehousing.com/locations/dc/furnished-apartments-washington-dc

Arlington,
VA: http://www.weichertcorporatehousing.com/locations/va/arlington

Tyson’s Corner,
VA: http://www.weichertcorporatehousing.com/locations/va/mclean

Silver Spring,
MD: http://www.weichertcorporatehousing.com/locations/md/silver-spring

For additional locations, please contact us at www.weichertcorporatehousing.com

Pricing starting at $149/night in Washington, D.C., and $129/night in Virginia and Maryland.

Included in each reservation:

Contact Information:
Craig Wowkanyn
Director of Business Development
P 571-341-2501
C 301-325-7194
E cwowkanyn@WeichertCH.com
www.weichertcorporatehousing.com