MS Washington Hospital Center

Patient information guide

Welcome to one of the country’s top hospitals with the area’s most experienced healthcare professional. We strive to provide superior care to you and to serve you and your family with dignity and respect. 

Here are some more documents and forms you may need to reference during your treatment at MedStar Washington Hospital Center.

Medical records

To request the release of your medical information, fill out our medical records release form.

Financial documents

Understanding the billing process  

Price transparency disclosure 

Financial assistance application (English) (Spanish)

Financial Assistance Policy (English) (Spanish)

Financial assistance contact list (English) (Spanish)

Billing and Collection Policy (English) (Spanish)

Pay your hospital bill

Pay your physician bill

Patient rights and responsibilities

MedStar Washington Hospital Center wants you to receive quality care. As a patient at the Hospital Center, it is important to understand that you have both rights and responsibilities. This summary of patients’ rights and responsibilities describes how you can participate in receiving quality care. Complete information regarding your rights and responsibilities is available from the John J. Lynch, MD Center for Ethics at 202-877-0246.

Feel free to discuss this list with your doctor or the nurse manager on your unit. If you have further questions, call the Patient Advocate line at 202-877-4YOU (202-877-4968), TDD Relay Number 711. If you have any concerns about patient care or safety in the hospital that have not been addressed by hospital management, you may report those concerns to The Joint Commission by calling 1-800-994-6610. To report discrimination concerns, please call 202-877-0064.

Learn more

Patient portal

Current patients can email your MedStar Health physician, request prescription renewals, appointments, medical records, and referrals.

Log in to myMedStar

If you are a new patient, register to get started with myMedStar Patient Portal.

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