Our Story The MedSTAR (Medical Shock-Trauma Acute Resuscitation) fleet was the Washington D.C., region’s first hospital-based air medical service. MedSTAR was founded on the tenets that it delivered critical care to critically ill and injured patients. Learn More Meet Our Team Meet the members of the MedSTAR Transport Team. Learn More Our Services MedSTAR Transport is a non-profit service based in the Baltimore metropolitan and greater Washington D.C., regions. It utilizes the outstanding patient services offered at MedStar Health facilities to further support its patients. Learn More

Our Services

Learn about our services in the Baltimore and greater Washington, D.C., regions.

Communications Center

For all requests, please contact our communications center.

844-877-2424

Our Story

Read how MedSTAR Transport began.

What is MedSTAR Transport?

The MedSTAR (Medical Shock-Trauma Acute Resuscitation) fleet was the Washington D.C., region’s first hospital-based air medical service, beginning service on July 3, 1983. MedSTAR was founded on the tenets that it delivered critical care to injured patients, much like a MASH unit used for military triage. MedSTAR serves a diverse patient population. Today most of MedSTAR’s patients are transported from community hospitals to tertiary hospitals for surgical and critical care services not available in the community. MedSTAR brings tertiary critical care to the patient in the community and throughout the transport to the tertiary hospital.

MedSTAR has been operating in the Washington D.C. region for more than 37 years. With the support of MedStar Washington Hospital Center and the MedStar Health system, it has continued to grow. MedSTAR prides itself on providing safe and timely, patient-centered transport for critically ill and injured patients.

MedSTAR Mission

The MedSTAR mission is to consistently serve as a quality critical care transport asset for every patient who needs us in support of the mission of MedStar Washington Hospital Center and MedStar Health.

How To Contact the Department of Transportation

The FAA Reauthorization Act of 2018 requires Air Ambulance Providers to include the hotline telephone number (202-366-2220), website address (https://www.transportation.gov/airconsumer/), and contact information (Aviation Consumer Protection Division, C-75, US Department of Transportation, 1200 New Jersey Ave, SE, Washington, DC 20590) for the Department of Transportation's (DOT) Aviation Consumer Advocate on any invoice, bill, or other communication to a customer or patient.

 

Public Notice

The Commission on Accreditation of Medical Transport Systems will conduct an accreditation site visit of:

MedSTAR Transport on March 25 & 26, 2021

The purpose of the site visit will be to evaluate the program’s compliance with nationally established medical transport standards. The site visit results will be used to determine whether, and the conditions under which accreditation should be awarded to the program.

CAMTS accreditation standards deal with issues of patient care and safety of the transport environment. Anyone believing that he or she has pertinent or valid information about such matters may request a public information interview with the CAMTS site surveyors at the time of the site visit. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for public information interviews must be made in writing and sent to CAMTS no later than 10 business days before the site survey begins. The request should also indicate the nature of the information to be provided during the interview. Such request should be addressed to: [email protected]

The Commission will acknowledge such written requests in writing or by telephone and will inform the program of the request for an interview. The Commission will, in turn, notify the interviewee of the date, time and place of the meeting.

This notice is posted in accordance with CAMTS requirements and shall not be removed until the site visit is completed.

Date Posted: 02/17/2021

Metro Aviation Inc. logo

All FAA Part 135 aviation services are provided by Metro Aviation, Inc., which maintains exclusive operational control over all aircraft.

Each transport vehicle is licensed to operate in Washington, D.C., Maryland and Virginia.