Accommodations
Please see the Local Accommodations page for hotels in the area.
Dining
Belvedere Bistro (ground floor) Serving breakfast and lunch.
Monday through Friday: 6:30 a.m. to 10 a.m. and 11:00 a.m. to 7:00 p.m.
Saturday and Sunday: 6:30 a.m. to 6:30 p.m. (limited menu on weekends)
Canteen (first floor, near the Courtyard Coffeehouse) Refreshment vending.
Open daily: 7 a.m. to 8 p.m.
Courtyard Coffeehouse (located off of the main lobby) Serving pastries, breakfast items, and light refreshments.
Open daily: 6 a.m. to 3 p.m.
Gift shop
The Gift Shop, located in the main lobby, has toiletries for patients, gifts, cards, snacks, and reading materials. The Gift Shop is open Monday through Friday, 9 a.m. to 8 p.m., Saturday, noon to 4 p.m. and Sunday 11:30 a.m. to 4 p.m. All proceeds are donated to MedStar Good Samaritan Hospital.
Visiting information
Visitor policy effective Nov. 1, 2022:
-
General Inpatient and ICU Visitation
- 10 a.m. to 9 p.m.
- Exceptions for visitors outside this timeframe are authorized by the nurse supervisor or the care team.
- Two visitors allowed per patient.
- Children 12 and under must be accompanied by an adult.
-
ED Visitation
- 24 hours
- One visitor is allowed per patient.
- Children 12 and under must be accompanied by an adult.
-
COVID-19 and PUI Inpatient Visitation
- Upon the discretion of the care team and the nurse supervisor, a patient can have two visitors with appropriate PPE donned from 10 a.m. to 9 p.m.
Local hotels
Rates are based on availability. Please tell the reservation desk that you want the MedStar Good Samaritan Hospital rate.
Courtyard Baltimore Hunt Valley
221 International Circle
Hunt Valley, MD 21031
410-584-7070
Call for current rates
Mount Washington Conference Center
5801 Smith Avenue
Baltimore, MD 21209
410-735-7674
Call for current rates
Radisson Hotel at Cross Keys
5100 Falls Road
Baltimore, MD 21210
410-532-6900
$129
Radisson North Baltimore
2004 Greenspring Drive
Timonium, MD 21093
410-252-7373
$79
Residence Inn Marriott
45 Schilling Road
Hunt Valley, MD 21031
410-527-2333
Call for current rates
Sheraton - Baltimore North
903 Dulaney Valley Road
Towson, MD 21204
410-321-7400
$145
$175 (Club Rooms)
Revised: 3/10/2017
During your stay
At MedStar Good Samaritan Hospital, our vision is to create and deliver ideal healthcare experiences. That's a big task. One way we can help patients and their families better understand the hospital environment is by providing clear information. Here's information that you may find helpful.
Case Management/Social Work
If individual or family problems arise during your hospitalization, MedStar Good Samaritan's Case Management Department can assist you. Our social workers are available every day to help you with concerns, including discharge planning, living arrangements, financial needs, social needs, and emotional concerns. To speak with a social worker, call 443-444-3860.
Compliments and Complaints
We welcome your comments and suggestions. You may direct your comments to your patient representative, or you may use the PUTTING YOU FIRST suggestion boxes located throughout the hospital. Suggestion boxes with comment cards are located in the ER waiting area, cafeteria, and outside of the main elevators on each floor.
MedStar Good Samaritan Hospital also has a Patient Satisfaction Survey Program. This telephone survey program helps us to better serve our patients. If we call you, please take a few minutes to comment on your care. We are committed to improving your care and we can only make it better through your input.
Food Services
Belvedere Bistro
(ground floor)
6:30 a.m. to 10 a.m.,
11 a.m. to 7 p.m.
(Monday-Friday)
6:30 a.m. to 6:30 p.m.
(Saturday and Sunday)
Serving breakfast and lunch
Limited menu on weekends
Canteen
(first floor, near the Courtyard Coffeehouse)
7 a.m.to 8 p.m.
(Open daily)
Refreshment vending
Courtyard Coffeehouse
(located off of the main lobby)
6 a.m. to 3 p.m.
(Monday-Friday)
Serving pastries, breakfast items, and light refreshments
Gift Shop
The Gift Shop, located in the main lobby, has toiletries for patients, gifts, cards, snacks, and reading materials. The Gift Shop is open Monday through Friday, 9 a.m. to 8 p.m., Saturday, noon to 4 p.m. and Sunday 11:30 a.m. to 4 p.m. All proceeds are donated to MedStar Good Samaritan Hospital.
Overnight Accommodations
MedStar Good Samaritan Hospital has secured special rates at several hotels for our patients' out-of-town visitors. For information about reservations and accommodations, call x3870 from your hospital telephone or 443-444-3870 from outside the hospital.
Parking
Free parking is available for visitors across from the main entrance of the Hospital or at the rear of the building. Visitor parking is also available in front of the hospital's two professional office buildings.
Patient Care Advisory Committee
The committee is a multidisciplinary group of physician, nurses, social workers, clergy, and health executives that will assist patients and relatives dealing with difficult treatment conditions and address medical and ethical decisions and concerns. To get in touch with the committee, ask your nurse manager.
Patient Representatives
MedStar Good Samaritan has trained patient representatives that will assist you and answer any questions or concerns during your stay. The patient representative is your personal advocate and will make sure your concerns are addressed. To speak with a patient representative, call 443-444-4004.
Security
The hospital has a 24-hour security service to aide patients, visitors, and employees. Security personnel will assist with minor vehicle problems such as jump-starts, lockouts, etc. To contact the security office, call 443-444-4300.
Taxis
For your convenience, a direct line to a local taxicab service is located at our Information Desk in the main lobby, as well as at the Emergency Room Security Desk and the Morgan Building Entrance.
Additional information
Directions to MedStar Good Samaritan
For updated schedules and bus routes, visit the Maryland Transit Administration website.