The MedStar Health Administrative Residency in Clinical Operations & Innovation is a unique program offering candidates an 11-month field placement experience within two systemwide entities. The resident’s time is split evenly between MedStar Institute for Innovation and MedStar Medical Group.
MedStar Health
At MedStar Health, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. Our more than 32,000 associates and 4,000 affiliated physicians are committed to living this promise through our core SPIRIT values—Service, Patient first, Integrity, Respect, Innovation, and Teamwork—across our more than 300 locations including 10 hospitals, ambulatory care centers, urgent care clinics, and primary and specialty care providers. As the medical education and clinical partner of Georgetown University, MedStar Health is training future physician leaders to care for the whole person and is advancing care through the MedStar Health Research Institute. From our telemedicine and urgent care services to the region’s largest home health agency, we’re committed to providing high-quality health care that’s also easy and convenient for our patients. At MedStar Health—It’s how we treat people.
MedStar Institute for Innovation
The MedStar Institute for Innovation explores, builds, and scales new ideas that shape the future success of MedStar Health. For more than a decade, our team has advanced health by thinking differently and igniting transformative innovation. Our operating framework includes the following components to drive sustained value from innovation, all made possible by our incredible team and collaborators.
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Innovation operations at scale in telehealth, wellbeing, and simulation training and education
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Innovation labs focused on business, care, and information transformation
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An innovation incubator including surgical innovation and pharmacogenomics and genetic medicine
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Innovation initiatives informed by MedStar Health’s strategy and needs, as well as breakthrough technologies and trends
MedStar Medical Group
As MedStar Health’s provider organization, MedStar Medical Group aims to engage all clinicians and the teams who work with them in making MedStar Health’s clinical practices as effective and efficient as possible, taking advantage of best practices and shared experiences in care delivery and operations. Our network consists of medical, surgical, and specialty providers together that provide care for over three million patients at more than 280 locations. MedStar Medical Group is one of the largest medical groups in the country and is committed to building the optimal environment for MedStar Health’s clinicians to professionally and personally grow.
Residency overview
The residency program is flexible and self-directed toward achieving the following overarching goals:
MedStar Institute for Innovation
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Gain comprehensive understanding of the role, activities, and goals of the MedStar Institute for Innovation and how to foster innovation across a large health system
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Develop and apply project management skills while aiding in the implementation of key innovation initiatives and programs
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Understand the strategy for executing innovation in a large system
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Gain exposure to MedStar Health system operations and executive leadership
MedStar Medical Group
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Gain exposure to operations and financial management of systemwide hospital-based service lines
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Study and support initiatives related to quality and patient safety, program growth, patient experience, department efficiency, and more
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Learn and develop clinician relationship management skills and understand clinician recruitment, retention, and contracting strategies
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Improve knowledge of performance and quality improvement
Previous and current residents
The teams have welcomed 12 residents to this program to date, a number of whom continue to work for MedStar Health.
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2011-2012, 1st Resident: Fadi Rammo, MHA
Recent experience: Vice President of Operations, MedStar Medical Group -
2012-2013, 2nd Resident: Linda Sobh Biedrzycki, MHA
Recent experience: Administrative Director, Radiology and Pathology, Tufts Medical Center -
2013-2014, 3rd Resident: Christine Laccay, MHA
Recent experience: Senior Director of Operations for the DC Safe Babies Safe Moms initiative at MedStar Health Research Institute -
2014-2015, 4th Resident: Leatt Gilboa, MHA
Recent experience: President, Depositions, Digital, & Electronic Discovery, First Legal -
2015-2016, 5th Resident: Edwin Zhao, MHA
Recent experience: Independent Coach for Emotional Fitness -
2016-2017, 6th Resident: Jennifer Yu, MHA
Recent experience: Class of 2022 at Boston University School of Medicine -
2017-2018, 7th Resident: Elizabeth (Ellie) Hwang, MHA
Recent experience: Program Director, MedStar Center for Surgical Innovation -
2018-2019, 8th Resident: Elizabeth (Liz) Mosher, MHA
Recent experience: Digital Health Program Manager, Senior Associate at Stanford Health Care -
2019-2020, 9th Resident: William (Connor) Johnson, MHA
Recent experience: Regional Market Director, Lumeris -
2020-2021, 10th Resident: Varsha Kottamasu, MHA
Recent experience: Project Manager, Business Innovation Lab, MedStar Institute for Innovation -
2021-2022, 11th Resident: Meaghan Hart
Recent experience: Senior Consultant with Booz Allen Hamilton’s Healthcare Practice -
2022-2023, 12th Resident: Belita Ho
Recent experience: Administrator I, MedStar Georgetown Transplant Institute -
2023-2024, 13th Resident: Zehra Rizvi
Started June 2023