Patient Resources | MedStar Montgomery Medical Center | MedStar Health

Here are some documents and forms you may need to reference during your treatment at MedStar Montgomery Medical Center.

Medical records

To request the release of your medical information, fill out our Medical Records Release Form.

Forms can be mailed to: 
MedStar Montgomery Medical Center
18101 Prince Philip Drive
Olney, MD 20832

For more information, call 301-774-8661, and press 1, or visit our Medical Records page.

Patient portal

The myMedStar patient portal contains patient information from all MedStar Health facilities, excluding MedStar Montgomery Medical Center.

With myMedStar, you can:

  • View and manage appointments

  • Review test results

  • Communicate with your provider

  • Renew prescriptions

  • Access health records

  • Request medical records

To start using the myMedStar patient portal:

Enroll now

For current users:

Login to myMedStar

Billing, insurance, and financial assistance

Do you need assistance with or have questions about bills for MedStar Health physicians who render services at MedStar Montgomery Medical Center?

  • Our website allows you to pay online and print itemized statements

  • We can query your account and answer questions

  • We can add and bill your insurance

  • We can make budget plan and financial assistance arrangements arrangements

  • We can make name and address changes

  • We can set appointments for personal assistance at our business office

We will attempt to secure payment from your insurance provider in a timely fashion. If we do not receive payment from your insurance provider, the Patient Accounting department will contact them directly to check the status of your account. Unless other payment arrangements were made prior to treatment, you will be expected to pay for all charges not covered by insurance. Please check with your insurance company directly if you have questions about your coverage.

Submit your billing questions with our online form here

Please note that your hospital bill and the bill from your physician will be separate.

View and pay your MedStar Health bill here

If you have questions about your hospital bill, please call 301-877-4262 or find more information on our Billing and Insurance page 


You may also want to review our:

Pay your bill online

You may use online payments to pay a one-time bill, or sign up for an online account to help manage your billing statements. Please use the links below to decide what payment method is best for you.

Your “Please pay this amount” balance is as of the date of your most current statement. Payments applied on or after this statement date may not be reflected.

  • Make a one-time easy payment Make a payment quickly and securely 24 hours a day, 7 days a week, with a credit card or checking or savings account.

Patient policies

Please review these additional policies that are designed to ensure your privacy, safety, and quality of care at our MedStar Health hospital.