Volunteer at MedStar Southern Maryland Hospital Center

Adult volunteer program

Volunteers are an essential part of our hospital community, bringing compassion, energy, and support to patients, visitors, and staff. At MedStar Southern Maryland Hospital Center our volunteers help us uphold our SPIRIT values and enrich the patient experience across many departments. Through meaningful interactions and a spirit of service, volunteers play a vital role in shaping how patients and families feel about their care, often becoming a bright spot in a patient’s day.

Volunteers are placed based on their availability, interests, and the current needs of the hospital. Some volunteer roles provide direct interaction with patients and families, while others serve behind the scenes, each one contributing to the overall patient experience.

Who can volunteer

The program is open to anyone:

• 18 years of age or older
• Background check cleared
• Health requirements met

What to expect

Candidates selected for a volunteer position will be required to complete the following:

• Health Requirements:
  • Negative TB test results from within the last 90 days (QuantiFERON or T-Spot)
  • Proof of immunizations (MMR, Varicella, Hepatitis B)
  • Annual flu vaccine documentation
  • COVID-19 vaccination documentation (if available — not required)
• Background Check: All volunteers must complete and pass a background check prior to starting.
• Orientation & Training: Complete onboarding, including MedStar’s annual education and safety training. We will also introduce you to our culture of patient-centered care and how volunteers help shape exceptional experiences for all who enter our hospital.
• Appearance: A professional appearance is expected at all times.
• Sign In & Out: Volunteers will sign in and out to track their hours during each shift.
• Confidentiality: Volunteers are required to sign a confidentiality agreement (HIPAA). Breach of confidentiality will result in dismissal.

Volunteer perks

• One free cafeteria meal (up to $7.50) on days you volunteer for four hours or more.
• Invitations to volunteer and associate events
• The reward of knowing your time and presence directly enhances the patient experience