Temporary Visitor Restrictions and Guidance During COVID-19

UPDATED! MedStar Health is initiating temporary restrictions and guidance for patient visitors to all care locations. As the COVID-19 status continues to rapidly evolve, visitor restrictions are subject to change.

General Patient Visitor Restrictions:

  • No Visitors Permitted at Hospitals Unless Exception Approved
  • All Approved Visitors Must Check In at Front Desk
  • One Visitor Per Patient Permitted at Ambulatory Locations
Effective Tuesday, March 24, 2020, at 8 p.m., please use the following restrictions and guidance until further notice to help safeguard our patients, associates, physicians, and communities:

UPDATED! Hospital (Inpatient) Locations:

  • No visitors are permitted at any hospital location. Exceptions to these restrictions may be approved by hospital Vice President of Medical Affairs (VPMA) and/or Chief Nursing Officer (CNO) in specific circumstances (including two visitors per patient at end-of-life; two parents/caregivers of pediatric patients; one personal visitor and one professional support person in labor and delivery, professional support person is also allowed in post-partum units; one visitor per patient undergoing urgent/emergency surgery; one visitor to accompany patient for hospital discharge; one visitor if indicated by patient’s provider to support patient rehabilitation needs; one visitor/caretaker for developmentally delayed or severely agitated patients with dementia)
  • Family, friends and loved ones are encouraged to use electronic devices and applications (apps) to connect with patients (i.e., smartphones, tablets, FaceTime, Skype, etc.)

Guidance for Approved Visitors From Exceptions:

  • All approved visitors must check in at the front desk
  • All approved visitors will be screened for flu-like symptoms, such as fever, cough or shortness of breath, and will not be permitted if symptomatic
  • Family members or friends of any approved visitors will not be permitted to enter the facility or to wait in lobbies or common areas, including any/all areas of the hospital—lobbies, waiting areas, common spaces, chapels, cafeteria, food court, bank, and/or any other area within the care location

Additional Visitor Restrictions to COVID-19 Confirmed or Patients Under Investigation (PUI):

  • Approved visitors must gown in Personal Protective Equipment (PPE), consistent with personnel
  • Approved visitors must not be ill or show symptoms of illness

UPDATED! Ambulatory (Outpatient) Locations:

  • One visitor is permitted to accompany a patient for an ambulatory visit (i.e., urgent care visit); visitor must not be ill or show symptoms of illness
  • No visitor is permitted in our cancer infusion locations due to increased risk to immunocompromised patients; visitors may wait in their cars or designated areas per instruction from treatment locations

These restrictions and guidelines are similar to those implemented at hospitals and health systems across the country to protect the public, and our patients and caregivers, and prevent the spread of illness.


Updated March 24, 2020, 8:00 p.m.