Patient Information & Resources | MedStar Georgetown University Hospital | MedStar Health

Patient resources

At MedStar Georgetown, the experience of patients and visitors is our top priority. Your needs come first—we're committed to providing top-tier, modern care in a comfortable environment crafted to create the best experience for you.

Here are a few convenient documents and forms to help facilitate a comprehensive care experience at MedStar Georgetown. If you are visiting MedStar Georgetown for the first time, please review these documents, because they may be a convenient reference for your medical needs.

Medical records

Download a Medical Records Release form:

Financial documents

Please reference these documents for matters regarding financial information, financial assistance, and pricing questions.

Understanding the billing process

Medicare patients

Price transparency disclosure

Financial assistance policy

Pay your MedStar Health bill

Home care

Our Department of Case Management will help arrange for the following services so you can recover comfortably at home:

  • Skilled nursing services:

    • Medication and symptom management

    • Self-care education

    • IV therapy

    • Wound, ostomy, and incontinence care

    • Activities of daily living support

    • After-hours care and support

  • Rehabilitation services:

    • Physical therapy

    • Occupational therapy

    • Speech and language pathology

  • Specialty programs:

    • Fall prevention

    • Mental health

    • Medical social work

    • Remote patient monitoring (telemonitoring)

The services that you are eligible for depend on your insurance benefits and area of residence.

For more information or to speak with a home care liaison nurse, please call MedStar Health Home Care at 202-444-4499.

Patient rights and responsibilities

Our dedication to ensuring all patients have access to world-class medicine and emergent care is second to none. When you visit a MedStar Health facility, you are joining one of the largest not-for-profit systems in the country.

MedStar Health and all our partner facilities commit to:

  • Treating all patients equitably, with the same compassion, dignity, and respect

  • Providing emergent care to anyone present at our facilities, regardless of their ability to pay for care

  • Assisting patients who need medically necessary care who cannot pay for non-emergent care

  • Balancing the financial needs of our patients with the need to keep the facility open and providing services to the community

Learn more

Patient portal

If you are a patient at a MedStar Health facility, you can use the patient portal to:

  • Email your physician 

  • Request prescription renewals

  • Make appointments

  • Inquire about medical records

  • Ask for referrals

Log in to myMedStar

If you are a new patient, register to get started with myMedStar Patient Portal.

Enroll now