Community Health | MedStar Union Memorial Hospital | MedStar Health
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At MedStar Union Memorial Hospital, we recognize that health plays an important role in building and sustaining vibrant and strong communities.

Based on our community health needs assessment conducted at MedStar Union Memorial Hospital, we have developed programs and services that address these priority areas.

Our work involves addressing chronic disease prevention and management for heart disease/stroke, cancer, diabetes, and obesity. We offer evidence-based courses that focus in on helping you manage chronic diseases such as hypertension, pain, diabetes, heart disease, and arthritis. You can also find opportunities to participate in smoking cessation classes.

For behavioral health, we are partnering with the National Alliance of Mental Illness (NAMI) to deliver information on mental health conditions and resources available within our community. To curb deaths from opioid overdose, we are joining efforts with the Baltimore City Health Department in the quest to train as many people as possible to administer naloxone, a life-saving medication that rapidly reverses opioid overdose.

We also know that health is a complex interplay between multiple variables of physical, social, and economic factors. We are proud to work with a number of community-based organizations to alleviate barriers to improving health status including addressing lack of access to healthy food, transportation, and job opportunities.

These initiatives collectively allow us to focus in on population health — the improvement of health outcomes for the residents and surrounding areas that we serve.

Community Health Needs Assessment

Our 2021 Community Health Needs Assessment (CHNA) and three-year implementation strategy identify our hospital's community benefit service area, the most important health priorities, and activities with measurable outcomes. The CHNA uses a community-driven approach that supports the hospital in planning and carrying out community-based programming to more effectively handle the health needs of underserved and vulnerable populations.

View the 2021 Community Health Needs Assessment

View the 2018 Community Health Needs Assessment

View the 2015 Community Health Needs Assessment

View the 2012 Community Health Needs Assessment

Report to the Community

Read our Reports to the Community to learn about the impact our classes, events, and programs are making in the Baltimore community.

Community Health Outreach Request

Thank you for considering MedStar Health as your community partner. We truly value the work of community-based organizations to build healthier communities.

MedStar Health’s Community Health department develops, partners, and supports local programs and activities that lead to community health improvements. Our services include reaching out to the community through involvement in local activities, finding expert speakers for presentations and collaborating with other organizations.

Community Health is dedicated to improving the health of our communities through partnerships, and the delivery of accessible, evidence-based education and wellness services. Classes and services are designed to provide information and resources for informed health decisions.

As part of our mission, MedStar Health supports a wide range of organizations in their efforts to provide health education and health promotion. Community Health is unable to accommodate requests that are primarily for marketing purposes.

MedStar Health Community Health Outreach Request Form

Community Partnership Guidelines

Request and approval process:

  1. Complete the online request form in its entirety.

  2. MedStar Health’s logo should be included on advertising materials, when possible.

  3. A minimum of 6-week notice is required for any event request.

  4. After the request is submitted, a member of our team will contact you to discuss the specifics of the event/program.


Participation consideration will be dependent on the following:

  • Support of health programs that benefit the underserved and underinsured;

  • Alignment of programs with MedStar Health’s mission and vision;

  • Alignment of program with the Community Health Needs Assessment (CHNA);

  • Support of residents across MedStar Health’s service areas.

Preference will be given to those requests that provide health improvement outcomes.

  • MedStar Health Community Health Outreach Request Form

Your Guide to Good Health

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Community Health

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Leadership team

Phyllis Gray, MS
Assistant Vice President, Care Transformation
MedStar Health, Baltimore Region

Lucas Carlson, MD
Medical Director, Care Transformation
MedStar Health, Baltimore Region

Wendy Zhang, DNP, FNP-BC, CCCTM
Regional Director, Community Health
MedStar Health, Baltimore Region

Samantha Sailsman, MS, CCHW
Regional Program Manager, Community Health
MedStar Health, Baltimore Region

Stanley Zheng, MHA
Regional Program Manager, Care Transformation
MedStar Health, Baltimore Region

Kim Floyd, MSN, RN, CCM
RN Program Manager
Population and Community Health
MedStar Health, Baltimore Region


MedStar Union Memorial Hospital’s 340B program

Congress created the 340B drug savings program to help those hospitals serving vulnerable communities expand access to prescription drugs and support essential services for their communities. The savings generated from the 340B drug discount program are used by MedStar Union Memorial Hospital to help keep pace with the rapidly rising costs of prescription drugs, as well as to offer additional needed services to our community such as the ones described below.


Access to Care for Vulnerable Populations

MedStar Union Memorial Hospital recognizes the importance of early detection for cancer and has programs available for those who may not be able to afford these lifesaving screenings on their own. The hospital also provides pathways for financial assistance for individuals that are unable to afford their treatment services and provides innovative approaches to receive continued care in a home setting.

  • Breast and Cervical Cancer Screening Program provides free breast and cervical cancer screening programs to uninsured Baltimore City and County residents. MedStar Union Memorial Hospital partners with its three Baltimore regional hospitals to screen women – most of whom are Hispanic/Latina.
  • Colon Cancer Screening Program provides free colon cancer screening programs to uninsured Baltimore City and County residents. MedStar Union Memorial Hospital partners with its three Baltimore regional hospitals to screen individuals. A majority of those screened are Hispanic/Latino.
  • Shepherd’s Clinic serves as a key partner to the hospital. A clinic designated for uninsured individuals, MedStar Union Memorial provides a nurse educator and medical provider to treat the most vulnerable of community residents. A wide variety of education programs, including chronic disease management, diabetes self-education, yoga, and holistic medicine approaches are also provided at the clinic’s Joy Wellness Center.
  • Prescription Assistance Funding and assistance with accessing prescription medications for patients in need are available.
  • Palliative Telemedicine Program helps transition individuals on palliative services from the hospital to home by providing continued education, comfort, and care assistance via an electronic platform.
  • Patient Financial Services provides financial assistance to uninsured patients who reside within the communities we serve by assisting with enrollment in publicly funded entitlement programs, refer patients to State or Federal Insurance Exchange Navigator resources and assist with consideration of funding that may be available from other charitable organizations.

  • Bedside Rx Delivery Service is a free service to eliminate barriers such as transportation, to help patients take prescribed medications as instructed, to improve health outcomes and avoid readmission.

Health and Wellness

  • MedStar Union Memorial Hospital serves as the front door to the opioid epidemic and provides comprehensive behavioral health resources through a variety of different programs. The organization also recognizes that at-risk, high-needs individuals living in our communities need access to chronic disease management and prevention education.
  • Screening, Brief Intervention, and Referral to Treatment (SBIRT) is a program for screening and identification of substance use disorder, with a goal of providing referrals for substance abuse treatment. The program serves MedStar Union Memorial Hospital’s Emergency Department and select outpatient primary care settings. Peer Recovery Coaches provide brief intervention and referrals to community support services and treatment centers.
  • Opioid Survivor Outreach Program (OSOP) is an extension of MedStar Union Memorial Hospital’s SBIRT program. The program provides community outreach for overdose survivors in the hospital’s emergency department. Statistics show that those who survive an opioid overdose have a 60% mortality rate unless they are actively engaged in treatment. MedStar’s field base initiative, sends peer recovery coaches in the field to see recent overdose survivors and link them to treatment services, naloxone trainings, and provide a consistent point of contact should someone wish to enter care.
  • Mental Health and Substance Use Education In partnership with community organizations, such as the Baltimore City Health Department and Mosaic Community Services MedStar Union Memorial Hospital offers free education courses on mental health awareness and naloxone administration.

Chronic Disease Education programs are offered to support healthy lifestyle changes for community members:

  • Living Well Self-Management Programs offers evidence based six-week workshops for adults who have long lasting health problems with ideas to help them take charge of their health and live active and enjoyable lives. Family members and caregivers are also welcome.
  • Diabetes Prevention Programs offers evidence-based year-long programs to help community members prevent diabetes through life balance and weight management.
  • Smoking Cessation Programs are offered on a quarterly basis to provide community members a forum to receive support to stop smoking.
  • MedStar Union Memorial Hospital is an active participant in providing health education at Health Fairs across its community benefit service area. Free flu shot clinics are also provided at a wide range of churches and community-based organizations.
  • Fitness for Seniors is a well-attended program hosted at a local community center and serves as a mechanism to encourage physical activity and decrease social isolation.

Social Determinants of Health

MedStar Union Memorial Hospital invests in programs and partnerships that address the social needs of patients and community members.

  • Workforce Development MedStar Union Memorial Hospital hires and trains individuals from high poverty and high unemployment ZIP codes to expand its population health workforce of Community Health Workers and Peer Recovery Specialists.
  • Housing in Collaboration with the City of Baltimore and Health Care for the Homeless invest in the Supportive Housing Investment Fund to provide housing case management and tenancy support services to adults who are high utilizers of emergency departments or have co-occurring chronic health conditions, and who are experiencing housing instability or homelessness.
  • Vivian T. Thomas Academy serves as key partners to provide internships to expose local high school students to careers in healthcare, as well as hands-on experience in a hospital setting.
  • Project Search Program is an internship that provides adults with disabilities job training to help provide them with hands-on work experience for future employment opportunities.
  • Transportation in partnership with Uber, MedStar Union Memorial Hospital has created a convenient ride option program with a reliable means of transportation for vulnerable patients to medical appointments and health education activities. In addition to services through Uber, the hospital provides funds for patients with transportation needs through case management department.