Welcome to our community-centered hospital
We strive to offer sophisticated, compassionate, and high-quality medical care in a personal and individualized atmosphere. With advanced medical technology, our hospital brings world-class specialty care to the community.
We offer a wide variety of specialty services, ones that are not always available in a community setting. We bring the best of both worlds to our patients by combining clinical excellence with convenient, local access. We are known for dependability and longevity and have been serving our community for 100+ years, and we continue to evolve to maintain cutting-edge offerings.
We have strengthened key community services in recent years, including OB/GYN, oncology, and orthopedics, while also looking to the future for an impending geriatric service line. Based on community need, the hospital is focusing on key areas to address.
Innovation thrives at MedStar Montgomery. Our culture encourages clinicians and all associates to test new ideas to improve care and experiences, to participate in clinical trials and research studies, and to find ways to deliver more value to our patients.
We’re committed to creating a seamless customer/patient experience that exceeds expectations.
To learn more, please see this flyer.
Commitment to health equity
Providing an exceptional patient experience and outcomes includes focusing on health equity.
In spring of 2023, we formally established our Health Equity operational structure, which consists of a Health Equity Leaders Coordinating Council (HELCC) that leads the work within the entities, and Health Equity Workgroups that provide actionable intelligence to inform the identification of healthcare disparity reduction priorities in partnership with the HELCC. The MedStar Health Quality & Safety Steering Committee serves as the governing body to approve the system priorities and sponsors the health equity initiatives. Together, these groups will develop and implement data-driven and community informed health equity strategies to reduce disparities across the system.
Health Equity Leaders Coordinating Council members were appointed at each entity to oversee execution to generate health equity advances within their entities and contribute to the implementation of systemwide health care disparity priorities reduction.
Health Equity Workgroups consist of multidisciplinary subject matter experts and key stakeholders from across the system, including all 10 hospitals, Home Care and Ambulatory Care. The workgroup synthesizes recommendations for health equity initiatives that are data-driven and community-engaged and support entity action plans. They focus on investigating options to improve performance, address gaps in existing demographic and language data, increase cultural humility in patient demographic data collection, and eliminate any systemic bias that affects equitable care.
Social Needs Tool and Patient Data Optimization – As race, ethnicity, gender identity, sexual orientation, and other factors can render a patient subject to disparate care, we are working to improve the completeness and accuracy of data needed to support health equity initiatives. We want to ensure our patient data reflects the way our patients identify themselves and want to be represented. Beyond mere data capture, this entails educating our frontline teams about interpersonal approaches and methods that ensure appropriate interactions with patients.
In January 2024, Acute Case Management, Nursing, and Community Health collaborated to generate a new protocol to expand screening for social drivers of health social needs screening. All adult patients admitted to medicine, surgery or critical care are screened for unmet social needs such as housing, food, safety or transportation. As of June 2024, this initiative had generated 41,387 screenings, with nearly 2,300 social needs identified. Of patients with identified needs, 98% received a bilingual postcard to the MedStar Health Social Needs Tool and an opportunity to connect with Community Health for linkage to support services. An additional 600 screenings were completed at MedStar National Rehabilitation Hospital since the program was implemented there in March.
Cultural Humility in Demographic Data Collection: A new training program nurtures an inclusive experience at registration as associates acquire patient demographic data, Added features in our registration system support more complete and accurate data collection. Our frontline teams learn about interpersonal approaches and methods that ensure appropriate interactions with patients during the intake process. Cultural Humility training is required of all associates in patient-facing roles that collect personal information. More than 600 associates completed training within the first month of rollout.
Visiting MedStar Montgomery Medical Center
We are located in Olney, Maryland, in the northeastern corner of Montgomery County. We have been a cornerstone of the community, with a long and rich history dedicated to serving the citizens of Montgomery and surrounding counties. This information is designed to assist you, the patient, and your family and friends during your visit.
Patient and visitor information
Personalized care in a comfortable and inviting environment makes us stand out. The phrase “they treated me like family” is commonly overheard here and our staff truly care for our patients like their own loved ones. Many of our associates live locally and are neighbors caring for their community.
In-patient experience
Patient experience is our priority, including the actual medical care, physical environment, and every compassionate interaction with our staff. To help ensure that your needs are met during your stay/visit to MedStar Montgomery Medical Center, we are sure the resources below will be useful.
Insurance
MedStar Health participates with most major health insurance plans. Please contact your insurance company to make sure your plan is covered.
Classes and events
Explore our medical education opportunities
Learn about opportunities to further your education at MedStar Montgomery Medical Center.
MedStar Montgomery Medical Center Pharmacy Residency Program
Observation Program
Inquiries may be directed to Volunteer Services at 301-774-8629 or email Rene.F.Schecker@MedStar.net
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Observation Health Clearance Form
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Volunteer application