MedStar Franklin Square Medical Center | 21237 | MedStar Health

Welcome to MedStar Franklin Square Medical Center

MedStar Franklin Square Medical Center provides comprehensive, technology-based surgical services, offering the latest, most innovative treatment for patients with various medical conditions. Our distinguished specialty service lines include medicine, oncology, neurosciences, cardiology, obstetrics and gynecology, orthopaedics, neonatal intensive care, behavioral health, and ambulatory services.

As a tertiary center in northeast Baltimore, we continue recruiting neurology, oncology, and integrated surgical service experts. MedStar Franklin Square is designated as a Comprehensive Stroke Center by The Joint Commission and the Maryland Institute of EMS Systems (MIEMSS) and recently opened an elective cardiac catheterization program (CPORT-E).

Significant investment has also been made in advancing MedStar Franklin Square’s services by opening a new outpatient neuroscience suite, opening a new Catheterization Lab, an Anatomic Pathology Lab, and expanding access to our outpatient cardiology unit.

We were also re-accredited with The Joint Commission’s Gold Seal of Approval for our commitment to providing safe and quality patient care. The American Nurses Credentialing Center (ANCC) also re-designated MedStar Franklin Square as Magnet for excellence in nursing, making us the only hospital in Maryland to be recognized four-times in a row. MedStar Franklin Square is proud to have earned some of the region’s and nation’s most prestigious honors and accolades.

Visiting us

Conveniently located in eastern Baltimore County, we have been safely treating our community for over 50 years. We are here to care for you and your family in both preemptive and emergency situations.

Patient and visitor information

We welcome visitors. Family and close friends can play an integral part in the healing and recovery process of our patients. Find information on location, parking, amenities, services, and more.

In-patient experience

While you are here in our hospital, we’ll make sure your stay is as safe, pleasant, and comfortable as possible.

Meet our providers

Our physicians provide collaborative, integrated, high-quality care at locations throughout Maryland and the Washington, D.C., metro area.

Commitment to health equity

Providing an exceptional patient experience and outcomes includes focusing on health equity.

In spring of 2023, we formally established our Health Equity operational structure, which consists of a Health Equity Leaders Coordinating Council (HELCC) that leads the work within the entities, and Health Equity Workgroups that provide actionable intelligence to inform the identification of healthcare disparity reduction priorities in partnership with the HELCC. The MedStar Health Quality & Safety Steering Committee serves as the governing body to approve the system priorities and sponsors the health equity initiatives. Together, these groups will develop and implement data-driven and community informed health equity strategies to reduce disparities across the system.

Health Equity Leaders Coordinating Council members were appointed at each entity to oversee execution to generate health equity advances within their entities and contribute to the implementation of systemwide health care disparity priorities reduction.

Health Equity Workgroups consist of multidisciplinary subject matter experts and key stakeholders from across the system, including all 10 hospitals, Home Care and Ambulatory Care. The workgroup synthesizes recommendations for health equity initiatives that are data-driven and community-engaged and support entity action plans. They focus on investigating options to improve performance, address gaps in existing demographic and language data, increase cultural humility in patient demographic data collection, and eliminate any systemic bias that affects equitable care.

Social Needs Tool and Patient Data Optimization – As race, ethnicity, gender identity, sexual orientation, and other factors can render a patient subject to disparate care, we are working to improve the completeness and accuracy of data needed to support health equity initiatives. We want to ensure our patient data reflects the way our patients identify themselves and want to be represented. Beyond mere data capture, this entails educating our frontline teams about interpersonal approaches and methods that ensure appropriate interactions with patients.

In January 2024, Acute Case Management, Nursing, and Community Health collaborated to generate a new protocol to expand screening for social drivers of health social needs screening. All adult patients admitted to medicine, surgery or critical care are screened for unmet social needs such as housing, food, safety or transportation. As of June 2024, this initiative had generated 41,387 screenings, with nearly 2,300 social needs identified. Of patients with identified needs, 98% received a bilingual postcard to the MedStar Health Social Needs Tool and an opportunity to connect with Community Health for linkage to support services. An additional 600 screenings were completed at MedStar National Rehabilitation Hospital since the program was implemented there in March.

Cultural Humility in Demographic Data Collection: A new training program nurtures an inclusive experience at registration as associates acquire patient demographic data, Added features in our registration system support more complete and accurate data collection. Our frontline teams learn about interpersonal approaches and methods that ensure appropriate interactions with patients during the intake process. Cultural Humility training is required of all associates in patient-facing roles that collect personal information. More than 600 associates completed training within the first month of rollout.

 

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MedStar Health hospitals, collectively, have one of the largest graduate medical education programs in the country, training 1,100 medical residents annually and offering training in nearly 100 specialty and subspecialty programs.

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