Patient Care Tower | News | MedStar Health

Patient Care Tower Now Open at MedStar Franklin Square Medical Center

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Our experienced medical team, including 700 affiliated physicians and 3,300 associates, is committed to making MedStar Franklin Square Medical Center your hospital of choice. We offer the highest level of quality care and access to technology, treatments, and specialties not typically found at a community hospital.

With the opening of our seven-story Patient Care Tower, MedStar Franklin Square has a state-of-the art building that reflects the world-class care found inside. We've created a safe and healing environment for patients and their families.

Please take a look around to learn more about the Patient Care Tower and the wide range of hospital services available at MedStar Franklin Square.

Patient Care Tower facts

  • Seven stories

  • Additional 356,000 square feet

  • $175 million investment for the community

  • Expanded medical, surgical, and critical care units

  • Open, centrally located nurses' stations for easier access to staff

  • New, modern building reflecting the high-quality care delivered by doctors, nurses, and associates

All private rooms

  • Spacious, modern rooms designed for privacy, safety, and convenience

  • Private bathroom in each room designed for easier access and to prevent falls

  • Enhanced technology to support safe, quality medical care

  • A window in each room for ample sunlight

Bigger, more efficient Emergency Department



  • Patients will be triaged upon arrival so doctors and nurses can provide care sooner

  • Greater privacy with walls, not curtains, separating patients

  • All MedStar Franklin Square ED doctors are board certified in emergency medicine

  • Expanded lab in the ED can run more tests in less time

  • Easier access to CAT scan and diagnostic services

  • Separate behavioral health ED

Learn more about our Emergency Department

Todd Heap Family Pediatric Center

  • Larger, dedicated pediatric ED area with child-friendly intake and triage rooms

  • Doctors and nurses are pediatric specialists who understand the concerns of children that aren't feeling well and their parents

  • Connected inpatient suite with larger rooms that can better accommodate families spending the night

  • Named in honor of former Baltimore Ravens Tight End, Todd Heap, who along with his wife pledged to raise $1 million to support the pediatric ED and inpatient unit

Patient centered

  • High quality patient-centered care delivered by more than 3,300 skilled professionals, including 700 affiliated physicians who work together from diagnosis, treatment, and recovery

    • 1,000 nurses who achieved Magnet designation for excellence in nursing

  • Proud member of MedStar Health, sharing in the vision to be a trusted leader in caring for people and advancing health

Healing environment for patients and visitors

  • Private rooms provide patient benefits that help to:

    • Improve infection control

    • Reduce patient stress

    • Improve comfort and privacy

  • An open and welcoming three-story atrium with easy access to information and admitting

  • Large covered drop-off/pick-up area for patients and visitors

  • Bamboo garden, gentle waterfall and cozy fireplace for visitors

  • Quiet reflection areas, including a new chapel and prayer garden

Media contacts

Marianne Worley



Brendan McNamara