3 p.m. MedStar Health Update Regarding Computer Downtime

March 30, 2016

Thanks to the diligent and tireless efforts of our MedStar leaders, IT systems team, clinicians, and associates—and above all else, the trust and support from our patients and community, MedStar is not only continuing to move toward full restoration of our major IT systems, but has maintained its promise to meet the care needs of the communities we serve. The malicious malware attack has created many inconveniences and operational challenges for our patients and associates. With only a few exceptions, we have continued to provide care approximating our normal volume levels.

Our focus throughout has been on providing high quality, safe patient care and meeting the needs of our communities. Since Monday morning, we have seen more than 6,000 patients in our hospitals and ambulatory centers. Specifically, we have:

  • Cared for an average of 3,380 patients a day in our 10 hospitals
  • Treated 2,400 patients in our emergency departments
  • Performed 782 surgeries
  • Welcomed 72 babies into the world

“Our remarkable team of physicians, nurses and associates have been dedicated to maintaining high quality care for all our patients despite the disruption caused by the malware attackers,” said Stephen R.T. Evans, MD, chief medical officer of MedStar Health. “The disruption to our systems has not impacted our ability to provide quality care to our patients, and we regret any inconveniences to our patients and the extra challenges to our associates that the perpetrators of this attack have caused.”



Ann C. Nickels
[email protected]

Category : Technology/IT ,

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